BirdEye

If you are not setting aside 30 minutes each day to scale your franchise's search marketing and local SEO, you're falling behind your competition. Rest assured they are watching your marketing and developing strategies to siphon away some…
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Overall online reviews grew 10% in 2021 and Google dominates with a 71% share Birdeye, the #1 online reputation management and customer experience platform for local businesses and local brands, published its annual benchmarking report on…
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It’s no secret that customers today want what they want, when they want it. Customers have never been more empowered and the increasing number of channels at their disposal is proof. Businesses, in turn, often struggle to keep up, to meet…
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Birdeye AI helps Zoom transform customer feedback into insights and actions. Birdeye, the #1 Customer Experience platform for enterprise businesses, announced it was selected by Zoom Video Communications, Inc. for in-depth customer…
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Touchless payments allow businesses to offer convenient digital experiences Birdeye, the #1 rated experience platform, announced Birdeye Payments, the fastest, safest, and easiest way for businesses to get paid via text messaging. Unlike…
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Birdeye's "2021 State of Experience Marketing" report uncovers the importance online reputation management plays for multi-location marketers Birdeye, the platform that helps businesses grow through happy customers, today released its new …
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Full messaging suite is now included in every Birdeye plan  Birdeye, an all-in-one Experience Marketing platform for multi-location businesses, today announced that it will provide both its existing and new customers with a…
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In the not-so-distant past, the most commonly-used method to coax a potential customer into a business location was advertising. Marketers, with a clever turn of phrase in their copy and an above-average visual design sense, could use the…
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How can marketers (and customers!) benefit more from experience marketing platforms? Travis Bickham, Vice President of Marketing at Birdeye shares some thoughts in this chat: ______ Welcome to this martech chat Travis, tell us more…
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Little by little, life is starting to regain a degree of normalcy. COVID-19 vaccinations are ramping up, people are venturing out of their quarantine bubbles and businesses are slowly coming back to life. While much remains to be seen about…
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Former CIO from Zoom joins Birdeye to help lead the evolution of Experience Marketing Birdeye, the all-in-one Experience Marketing platform for multi-location businesses, today announced Sunil Madan has joined the company as Chief…
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For the 12th consecutive quarter, Birdeye, the all-in-one customer experience platform, has been named the overall leader in customer experience and online reputation by G2. In total, Birdeye won 165 awards in 12 categories. These…
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New Messaging Platform Offered Free to Distressed Businesses Enables Easy Communication and Texting With Customers BirdEye, the leading customer experience platform for local businesses of all sizes, announced it has accelerated the…
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BirdEye Recognized for Innovation in Customer Experience Management BirdEye was named the "Most Innovative Tech Company", winning its second Stevie Award in The 17th Annual American Business Awards. BirdEye had previously been honored with…
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BirdEye's New Measures Ensures that Reviews Contain Quality Content from Verified Users Customer experience leader BirdEye announced that it has enhanced its platform to further safeguard review authenticity. The new features include…
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A Sales and Marketing Veteran, Chris Aker has More Than 13 Years of Experience in Scaling and Managing Complex Sales and Marketing Programs Leading customer experience platform BirdEye recently announced that Chris Aker has joined the…
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