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Genesys Ranked Leader by Frost & Sullivan in Annual Frost Radar Reports
AI/ML

Genesys Positioned as a Major Player in IDC MarketScape: Worldwide Conversational AI Software Platforms for Customer Service 2021 Vendor Assessment

PRNewswire -
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Afiniti and Genesys Announce Native Integration of Afiniti Enterprise Behavioral Pairing Within Genesys Multicloud CX
Customer Experience Management

Genesys Completes Acquisition of Bold360 from LogMeIn

PRNewswire -
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Genesys to Acquire Radarr Technologies, Unifying the Customer Experience Like Never Before
AI/ML

Genesys Announces Intent to Acquire Bold360 from LogMeIn

PRNewswire -
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Flexible Work is Here to Stay, But Do Business Leaders Trust Employees When They Work Outside the Office?
Customer Experience Management

LogMein Brings Integrated AI Chatbot and Human Customer Engagement to the World’s Most Popular Messaging Apps

MTS Staff Writer -
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Bold360 Optimizes Workflows for Behind-the-Scenes Customer Support Teams
Customer Experience Management

Bold360 Optimizes Workflows for Behind-the-Scenes Customer Support Teams

MTS Staff Writer -
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LogMeIn Forges Path to Eliminate CX Barriers with Bold360 Real-Time Agent Collaboration
Customer Experience Management

LogMeIn Forges Path to Eliminate CX Barriers with Bold360 Real-Time Agent Collaboration

PRNewswire -
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LogMeIn Delivers Proactive AI & Universal Language Capabilities with New Bold36
Customer Experience Management

LogMeIn Delivers Proactive AI & Universal Language Capabilities with New Bold360

MTS Staff Writer -
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Bold360 by LogMeIn Wins 2018 SaaS Award for Best Customer Service & CRM Product
CRM

Bold360 by LogMeIn Wins 2018 SaaS Award for Best Customer Service & CRM Product

PRNewswire -
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