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call tracking analytics

TechBytes with David Turner, Vice President of Engineering, ResponseTap

David Turner Vice President of Engineering at ResponseTap ResponseTap's main areas of focus are Artificial Intelligence and Machine Learning as they are integral to the work they do. We spoke to David Turner, Vice President of Engineering at ResponseTap, to understand his predictions on the role of AI/ML in Call Analytics for Marketing and Sales.Tell us about your role at ResponseTap and the team/technology you handle. I’m Vice President of Engineering at ResponseTap, Europe’s leading Call Intelligence provider. I…