Banner Before Header
Browsing Tag

Cengage

Cengage Wins Customer Relationship Management Institute’s “Top Customer Support” Award for Third Consecutive Year

Award Measures Customer Satisfaction on a Five-Point Scale; Cengage Received nearly 94% Customer Satisfaction Rating For the third consecutive year, Cengage has won the Customer Relationship Management Institute's NorthFace ScoreBoard Award for top customer support. The award is based on feedback from customers—students, instructors and administrators—as measured by CRMI LLC, a recognized expert in developing and implementing customer and employee experience management strategy programs. "We're honored to again receive…

Introducing Okta DynamicScale: Industry-Leading Customer Identity Solution Supports 500,000 Authentications per Minute

Advanced Infrastructure Automation and Intelligence Capabilities Offer Seamless Identity Performance at Incredible Scale for the World’s Largest Sites and Apps Okta, Inc., the leading independent provider of identity for the enterprise, at Okta Showcase announced DynamicScale, a new high capacity customer identity offering that enables transformative scale for the largest businesses and the most highly-trafficked apps and sites on the internet, supporting traffic bursts and extended use of up to 500,000 authentications…

Gale’s New Chrome Extension Brings Authoritative Content to Google Searches for Opposing Viewpoints

New Chrome Extension Puts Libraries' Digital Resources Into Users' Everyday Workflow With A Single Search Gale, a Cengage company, has developed a Google Chrome extension for its Opposing Viewpoints In Context database. The extension makes it easier for users to find and access content from Opposing Viewpoints In Context through their library from a Google search, creating a simple and direct path to authoritative digital resources. Despite guidance from librarians and educators, today's users are accustomed to…