Browsing Tag

Chatbot Personality

What Makes a Great Chatbot Personality?

In one of our MarTech Interviews, a CEO of AI start-up company told me how she wishes to name her various Chatbot applications on the F.R.I.E.N.D.S. cast. Google Assistant, Alexa, Cortana, Siri, Watson, Pepper, and Einstein are popular chatbots we know about. It's not as hard as it may sound to choose a name for Chatbot, or, is it? If your chatbot works and has a 'name that sticks', giving it a personality test would be great. While reviewing chatbots, I follow the NBV test. N- Name B- Behavior V- Voice…