Chief Digital Officers

Are you staying on top of this year’s top customer communication trends?  If you answered “yes,” congratulations! There’s no need for you to continue reading. If you answered, “no” or “I don’t know,” I encourage you to take the time to read this article. Trend 1: Emerging Technologies Raise the Bar Technology is changing the customer communication space in 2018 and beyond. From artificial intelligence and chatbots to consolidator sites and communication ecosystems, these technologies are raising the customer experience…

In an Industry First, Amplitude Enables Companies to Create Better Customer Experiences across an Entire Portfolio of Software Products Amplitude, the product analytics company, has announced the launch of 'Portfolio'. Amplitude's Portfolio is an industry-first solution that will enable product leaders at Fortune 500 brands and large enterprises to optimize the customer experience across a product suite. By tracking user behavior and engagement across multiple digital applications, product teams can use Portfolio to see…