Browsing Tag

cloud communications

Ribbon Communications Inc. Announces the Appointment of Stewart Ewing and Krish Prabhu to Its Board of Directors

Ribbon Communications Inc., a global software leader in secure and intelligent cloud communications, announced the appointment of Stewart Ewing and Krish Prabhu to Ribbon’s Board of Directors, effective on or around March 1, 2020. “Stewart and Krish have remarkable backgrounds with significant depth of knowledge and we are thrilled to welcome them to our team,” said Richard Lynch, Chairman of the Board of Ribbon. “Stewart has nearly three decades of financial leadership in the telecommunications sector, and Krish brings a…

Vonage Continues International Expansion, Adds New Paris Office

Vonage, a global business cloud communications leader, is increasing its presence in France by adding an office in central Paris for the company’s sales, alliances and customer support teams in the region, while offering room for growth. The office, in one of Europe’s largest and most prominent tech nations, is part of Vonage’s expansion plans throughout the wider EMEA region, where it already has several offices, including those in London, Madrid, Berlin, Stockholm, Munich, Wroclaw and Dubai. With this additional office,…

Vonage Named Communications Platform as a Service (CPaaS) Asia-Pacific Provider of the Year by Frost & Sullivan

Frost & Sullivan has named Vonage, a global business cloud communications leader, as Communications Platform as a Service (CPaaS) Provider of the Year and a recipient of its annual Asia-Pacific Best Practices Awards recognizing Asia’s leading companies. Vonage’s API Platform, formerly known as Nexmo, the Vonage API Platform, was recognized for its innovative communications APIs technology and for providing businesses with the ability to connect and communicate with customers via their own preferred channels (chat,…

RingCentral Open Platform Reaches New Milestones

Platform now close to 30,000 developers and 3,000 certified integrations RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced continued momentum for the RingCentral Open Platform with approximately 30,000 developers and 3,000 certified integrations. The company is also announcing new and updated integrations with NetSuite, Salesforce, and Microsoft Teams, to name a few, that enhance overall business productivity and drive customer centric…

Avaya and RingCentral Introduce Avaya Cloud Office, Making Cloud Communications Simple

Avaya ENGAGE 2020 will showcase this all-in-one cloud solution for voice, team messaging, meetings, video conferencing, collaboration and more Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, introduced Avaya Cloud Office by RingCentral. Together, Avaya and RingCentral are redefining business communications by offering a solution…

Altura Partners With RingCentral to Bring Industry-Leading Cloud Communications and Contact Center Solutions to US Enterprises

Altura, a leading provider of unified communications and network solutions, announced it has joined RingCentral’s award-winning channel partner program. Altura will bring RingCentral’s cloud communications and contact center solutions to US enterprises across multiple sectors, including healthcare, government, and education. Altura works with midmarket and enterprise businesses including local, state and federal government, as well as healthcare and education institutions across the US. Altura will partner with…

PensionBee Selects Vonage to Transform Contact Centre Into a Hive of Innovation

Vonage, a global business cloud communications leader, announced that PensionBee is implementing its award-winning contact centre solution. PensionBee, which aims to take the sting out of pension management, will be able to better serve its growing customer base by delivering exceptional experiences. “We’re extremely pleased to be bringing the incredible combination of Salesforce and Vonage to PensionBee. Following a quick implementation, we now have a single, scalable cloud contact centre solution across our business,…

Cloud Communications Provider Melrose Labs Launches With Ambition to be Europe’s No. 1

Melrose Labs, the newly launched cloud communications provider, have commenced rolling out the first wave of their communication services for voice and messaging. The company expects to be a significant challenger in the market through its broad range of crucial communication services for businesses of all sizes. The service portfolio of the start-up Melrose Labs is diverse and spans Communications Platform as a Service (CPaaS), Software as a Service (SaaS) and Unified Communications as a Service (UCaaS). These include an…

RingCentral Named a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide

Customer feedback and high ratings for RingCentral, Named a November 2019 Gartner Peer Insights Customers’ Choice RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has been recognized as a November 2019 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide as reviewed by customers. RingCentral received an overall rating of 4.5 out of 5 stars, based on 125 reviews, as of 31 October 2019. “We take…

CPaaS Growing by Over 40% per Year; Twilio Leads the Charge

New data from Synergy Research Group shows that CPaaS revenues are on track to once again grow by over 40% in 2019. With revenues in the first three quarters of the year having already surpassed full-year 2018 levels, Synergy is forecasting that the full-year 2019 market will grow threefold compared with just three years ago. Twilio has been the pioneer in CPaaS and is a clear market leader with a 32% worldwide share in the third quarter. It is followed by Vonage, Bandwidth, MessageBird, Sinch and Voxbone. CPaaS…

Institutional Investor Ranks RingCentral’s CEO, CFO, and Investor Relations First Place in Each Individual Category for 2020 All-America…

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced its executive and investor relations leadership ranked first place in the prestigious Institutional Investor 2020 All-America Executive Team. “Thank you to our investors and the sell-side community for the recognition.” In the software sector overall ranking: “Best CEO” category: Ranked 1st - Vlad Shmunis, RingCentral Founder, Chairman & CEO “Best CFO” category: Ranked 1st -…

RingCentral Signs Agreement with Fujitsu Across EMEA to Offer RingCentral’s Market-Leading Cloud Communications and Contact Centre Solutions…

RingCentral UK Ltd., a leading provider of global enterprise cloud communications, collaboration, and contact centre solutions and a wholly-owned subsidiary of RingCentral, Inc., announced an agreement with Fujitsu to provide enterprises across EMEA with cloud communications and contact centre solutions for enhanced mobility, workforce productivity, and customer engagement. The agreement supports Fujitsu’s strategy of building a strong ecosystem of partners across its Digital Workplace portfolio, adding productivity tools…

Managing the Messaging Maze: How Modern Marketers Can Move the Needle with Millennials

It wasn’t all that long ago that Personalized Marketing meant addressing an email to someone by their first name. But these days, it’s not enough to call out customers by name in an e-blast if the content contains impersonal offers that don’t take into account their unique purchase histories. To stay competitive in our on-demand world, and build a pipeline of brand loyalty that ensures repeat business, brands have to create an individualized experience that accounts for each customer’s unique tastes and preferences.…

MarTech Interview with Robert Vis, CEO at MessageBird

"AI is particularly interesting when it comes to the intersection of Cloud Communications and the Internet of Things. " Tell us about your role and journey into Technology. What inspired you to start MessageBird? MessageBird itself was a big idea that started small, with just a handful of people in a garage along a canal in Amsterdam. Before founding MessageBird in 2011, I ran a company called ZayPay—a payments platform that enabled users to pay for virtual goods through their mobile phone bills in more than 50 countries.…

Mobile Marketing and Advertising Tech Company Vehicle Relaunches as Sinch Engage, Setting a New Standard for Personalized, Relevant Customer…

New Agency Matches Dynamic Messaging Technology With Advanced Creative, Empowering Brands to Reach Consumers With Personalized Video and Other Rich Content on Their Mobile Devices Sinch, a global leader in cloud communications for mobile customer engagement, launched Sinch Engage, a new business unit focused on mobile marketing and advertising technology. Formerly known as Vehicle, Sinch Engage draws upon Sinch’s shared technology assets and broad ecosystem of channel partners to spearhead group initiatives in mobile…

Masergy Appoints Rebecca Carr as Chief Marketing Officer

Carr Joins the Executive Team to Elevate Masergy’s Brand and Support Its Corporate Growth Strategy Masergy, a leading provider of Managed SD-WAN, Cloud Communications, and Managed Security solutions, announced that Rebecca “Becky” Carr will serve as Masergy’s chief marketing officer (CMO), heading the company’s global marketing organization. She will be responsible for driving growth, brand equity, and digital strategies to ensure Masergy remains the industry’s customer experience leader. “Becky’s experience as a…

Aragon Research Positions Vonage as a Leader in the Globe For Unified Communications and Collaboration

Company Recognized for Completeness of Strategy and Performance Vonage, a global business cloud communications leader, has been positioned by Aragon Research, Inc. as a Leader in the 2019 Globe for Unified Communications and Collaboration (UCC). The Aragon Research Globe graphically represents an analysis of a specific market and its component vendors. The Aragon Research team does a rigorous analysis of each vendor, using three dimensions that enable comparative evaluation of the participants in a given market -…

Twilio SendGrid’s Email Deliverability Services and Their Role in Optimizing Email Marketing ROI

Marketing teams spend significantly greater on their Email Marketing compared to other technologies. For every $1 spent on a campaign, email marketing delivers an ROI of $44. How concerned are you about your Email Marketing campaigns not delivering this ROI? With all the latest Marketing Technology available to the modern marketers for Automation, AI, CRMs, ABM and Live chat, it’s easy to lose sight of what's wrong with your Email Marketing campaigns. Of all the technologies that a marketing teams leverage, email was…

Logistics Giant Aramex Innovates Last Mile Delivery With Nexmo, the Vonage API Platform

Aramex Builds Integration with WhatsApp Business Solution via Nexmo APIs to Improve Customer Service Through Increased Delivery Efficiency Vonage, a global business cloud communications leader, announced that Aramex has successfully digitally transformed its last-mile delivery processes using Nexmo, the Vonage API Platform. Using the Nexmo Messages APIs to integrate directly with the WhatsApp Business solution, in addition to existing messaging capabilities via Nexmo's SMS APIs, Aramex was able to build effective…

RingCentral Expands Open Platform Capabilities with RingCentral Embeddable and Extended API Library

Enables Developers to Embed Communications into Their Enterprise Applications Within Minutes RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced the expansion of its open platform with RingCentral Embeddable, enabling developers to easily and quickly embed communications into their enterprise applications. RingCentral also announced extensions to its API library with new e-Discovery and message retention APIs. These new solutions will be…