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Talkdesk Named a Leader by Independent Research Firm for Cloud-Contact-as-a-Service Providers

Talkdesk makes waves with Talkdesk CX Cloud earning highest possible scores in 12 criteria Talkdesk is a Leader in CCaaS Providers, Q3 2020 evaluation 10 CCaaS providers were evaluated on current offering, strategy and market presence. Talkdesk earns highest possible score in 12 criteria Talkdesk, Inc., the cloud contact center for innovative enterprises, announced it is a Leader in The Forrester Wave™: Contact-Center-as-a-Service (CCaaS) Providers, Q3 2020, published by Forrester Research. The Forrester Wave…