cloud

Aircall, a leading provider of cloud-based phone and contact center solutions, joins TBI’s portfolio to offer scalable CCaaS solutions to thousands of partners nationwide Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, announced a strategic partnership with TBI, the nation’s leading technology brokerage firm. Under this new program, Aircall and TBI will help more businesses replace aging infrastructure by offering a software-first…

Sytel announces version 11 of their Softdial Contact Center (SCC)  hosting platform, supporting fully blended voice, chat, email, SMS, video, and all social channels. Marketing Technology News: Updated VIZIO SmartCast Now Available on Company’s 2021 TV Line-Up for Endless Entertainment Michael McKinlay, CEO of Sytel, commented “Rather than tell you that this new version takes hosting to new heights (which by the way, we think it does!) let me cut to the chase and pull out ten of the new features which we think are…

Strategic and Technology Partnership Delivers Modern, Digital-First Customer Interactions with a Human-Centric Approach UJET Inc., a leading provider of cloud contact center solutions, and Calabrio, the customer experience intelligence company, announced a strategic and technology partnership enabling support teams to quickly deploy a cloud contact center that delivers efficient, empathetic and consistent customer experiences across every channel. Combining UJET’s modern customer support with Calabrio’s leading workforce…

Simplus CLM practice attains top recognition from DocuSign’s Partner Program Simplus has achieved Platinum status in DocuSign’s Partner Program (DSPP) for demonstrating excellence across the DocuSign CLM tool. Earlier this year, DocuSign launched a tiered partner program to recognize superior partner commitment and performance. Simplus, having met and exceeded partner expectations, has been recognized in the top tier of the program: Platinum. "DocuSign continues to innovate in the CLM space with their Agreement Cloud…

What's the News: EPAM was named a leader in Cloud Business Analytics Services by IDC MarketScape. Why it is important: In a volatile market, data is critical for companies to stay afloat. Leaders in business analytics, like EPAM, can help provide the tools and expertise to pivot quickly and make informed decisions that enable businesses to thrive. Who it affects - Corporate enterprises worldwide. EPAM Systems, Inc., a leading global provider of digital platform engineering and software development services, announced that…

Supported by Science Foundation Ireland, The ADAPT Centre combines the expertise of researchers at seven partner institutions to produce ground-breaking digital content innovations. Informatica's R&D team will collaborate with ADAPT to leverage its leading-edge applied ­­­­­­­­­­research to further develop the company's enterprise cloud data management products. Informatica, the enterprise cloud data management leader, announced that it has launched a collaborative technology initiative with The ADAPT Centre, a…

Infor (CloudSuite) recognized as highest for ability to execute in the Visionaries quadrant Infor, a global leader in business cloud software specialized by industry, announced that Gartner Inc. has positioned Infor CloudSuite in the Visionaries quadrant of the 2020 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises. Infor was positioned highest for ability to execute in the Visionaries quadrant. Marketing Technology News: Zoom Hires Jason Lee as Chief Information Security Officer “We believe Infor’s…

On-Demand Platform Helps Companies Capture the Value of Data Faster than Ever Collibra, the Data Intelligence company, launched the Collibra Data Intelligence Cloud, an end-to-end integrated platform that automates data workflows, provides deep visibility into the data ecosystem, ensures security and delivers trusted insights. Collibra Data Intelligence Cloud provides business, data governance and privacy users with a streamlined means of accessing trusted data, which they can then analyze with the tools they already use.…

Cloud-based robotic automation trial allows developers to get a grip on automation and create quick and effective solutions for current work environments NICE announced the availability of a trial version for its next-generation Automation Studio. Openly accessible to RPA professionals via the NICE RPA website and free of charge for a period of 6 months, the new version helps boost development skills in both attended and unattended automations. Automation developers can now get hands-on experience with the NICE RPA tool…

Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) solution provider, announced it has entered into a referral partnership with Fuze, a leading cloud-based unified communications (UCaaS) provider for the modern global enterprise. Serenova recently merged with Lifesize, forming a cloud contact center and workplace collaboration company serving more than 10,000 customers worldwide. This new partnership with Fuze provides organizations with an end-to-end, cloud-based communication solution…

Three New Independent Directors with Experience in Cloud, Software and SaaS to Join Board New Operating Committee to Oversee Budgeting Process and Establish Margin Targets and Balanced Capital Allocation Policy Commvault, a recognized global enterprise software leader in the management of data across cloud and on-premises environments, announced that it has entered into an agreement with Starboard Value LP and its affiliates ("Starboard"), an investment firm which owns approximately 9.3% of Commvault's outstanding…

Elixir Technologies Corporation, a leading provider of Customer Communications Management solutions, announced that they have been designated a Customers’ Choice vendor in the April 2020 Gartner Peer Insights ‘Voice of the Customer’: Customer Communications Management report. Gartner defines Customer Communications Management as “both a strategy and a market fulfilled by applications that improve the creation, delivery, storage and retrieval of outbound and interactive communications.” Marketing Technology News: Payment…

Seasoned executive to oversee rapid growth of video, voice, and messaging collaboration products and infrastructure SignalWire, Inc., a Sand Hill Road venture backed cloud communications provider, today announced that it has appointed Aseem Asthana as the company's new Vice President of Product Management. Asthana brings over 15 years of experience developing rapid growth product strategies for companies like Symantec and Barracuda Networks. Marketing Technology News: Qello Concerts by Stingray and Stingray Karaoke Now…

The Company’s Sales Team Has Moved to a Partner-Led Model to Align With Market Needs Riverbed recently announced the appointment of Alex George as the Country Manager for India. His role will encompass growing Riverbed’s market share in India, as well as the management of Sales and Channels across SAARC. In addition to this appointment, Riverbed India’s sales team has moved to a partner-led model to align with market needs, ultimately simplifying business processes and maximizing growth potential. Under his…

Sites leveraged Umbraco’s on-premise and cloud-based content management systems (CMS) to create outstanding design, editing experience and “best of breed” functionality with integrated applications Websites showcasing bowling alleys across the United Kingdom, a fire department in the Netherlands and a Danish campaign for Hyundai are among the seven sites honored during the 2020 Umbraco Awards. All seven winners built their sites using Umbraco, an open-source content management system (CMS) that provides unlimited…

You've heard of Blockchain, but what can it do for you? You want to dive in but don't know "where to start." MJC & Associates, Inc. of Sugar Land, Texas, introduces a digital service company and the launch of its new technology platform, SAFEBOX-IMMUTABLE BLOCKCHAIN DOCUMENT PROTECTION℠, that uses the Ethereum blockchain network and cloud storage for managing and securing your valuable documents. Marketing Technology News: UiPath Delivers Industry’s First End-to-end Hyperautomation Platform SAFEBOX℠ …

Logicworks, a leading cloud migration and managed services provider, announced that the company has been named a Leader in the 2020 Gartner Magic Quadrant for Public Cloud Infrastructure Professional and Managed Services, Worldwide. This is the fourth consecutive year that Logicworks has been included in this Magic Quadrant. Leaders are defined by Gartner as having "a track record of successful delivery of high-quality professional and managed services that thoughtfully exploit the capabilities of the cloud platform. They…

Variables Appended from Consortium Data Dramatically Improve Predictive Modeling Lift Insurity, Inc., a leading provider of cloud-based core system solutions and data analytics for the world’s largest insurers, brokers, and MGAs, reported that its Valen Data Consortium has reached $100B in premium across standard property and casualty (P&C) lines, an 11% year-over-year (YoY) increase. Most notably, workers’ comp and commercial auto grew 15% and 31% and represent $60B and $8B of the consortium, respectively.…

Transurban Leverages Leading Contract Management and Cloud-Based ERP Technology with Workday to Accelerate Procurement Times and Improve Spend Management Icertis, a leading provider of enterprise contract management in the cloud and a Workday Select software partner, announced that it has achieved Workday Certified Integration status. Icertis provides customers with a seamless integration, known as the Icertis Experience for Workday, which connects Workday Financial Management, including Workday Procurement, and Workday…

Vidyard announced today that it will provide all school districts and teachers with free, early access to its secure video messaging and screen sharing solution, Vidyard for Schools, to help school staff and teachers stay connected and productive while physical schools remain closed during the COVID-19 pandemic. Staff and teachers of K-12 school districts have been impacted by widespread school closures; as have millions of students and parents. Maintaining effective lines of communication across all levels of the school…