While fans of Game of Thrones were preparing for the finale of the series, Salesforce was fighting a different dragon …
Data-Driven Marketers Head to the Cloud
In the past year, the phrase “data-driven” has appeared within the context of almost every marketing discussion. But for marketers …
7 “Gotchas” for Data Engineers New to Google BigQuery
Everywhere you look these days, IT organizations are looking to the cloud to solve their data storage, movement, and analytics challenges…and with good reason! Cloud services …
Enterprise Connect 2019 Predictions
As the telecom industry continues to grow and worldwide IT spending is projected to increase 3.2 percent from 2018; companies …
Salesforce.org Empowers Nonprofits and Higher Education Institutions to Drive Social Impact at Scale with Einstein Artificial Intelligence
Salesforce.org, the social enterprise of Salesforce, the global leader in CRM, is bringing the power of Salesforce Einstein Artificial Intelligence …
It Takes a Village: Oracle Expands CX Partner Ecosystem
These days everyone is trying really hard to deliver amazing customer experiences. However, there’s a truth that is difficult to …
Oracle Expands Slack Partnership with Customer Experience Integrations
New Integrations Are the First to Leverage Slack’s API Toolkit Within Sales and Service Applications Oracle announced new integrations with …
Amazon to Acquire Israel-Based CloudEndure for $250 Million
The Move Indicates Amazon’s Endeavor to Expand Its Reach in Regions Outside the US Tech Leader Amazon will be buying …
Adobe Fortifies Tech Offerings with New Identity Authentication Protocols
The Company Announces a Host of Features for Banks, Financial Institutions, and HR Teams. They Are Also Rolling out Enhanced …
BabbleLabs Unveils the Clear Cloud App to Transform On-The-Go Content
BabbleLabs Blends Innovative Technologies to Drastically Optimize Video and Audio Quality. Content Recorded on Clear Cloud App Can Be Filtered …
2018’s Cyber Monday Breaks All Records, Reports Adobe
Adobe Leverages Their Powerful Analytics Engine to Conclude Record Sales of $7.9 Billion on Cyber Monday for the Year 2018 …
Pendo Infuses Zendesk’s New Capabilities to Enhance Customer Success and Support
The Announcement Was Made at Zendesk’s Annual Conference, Relate, Held This Week in San Francisco This quarter, Pendo raised $50 …
Ventana Research Accolades NewVoiceMedia for Their Excellence in Digital Innovation
Vonage’s NewVoiceMedia Is One of the Global Leaders in Cloud-Based Contact Centers and Inside Sales Solution. This Year, Ventana Research …
Custora Scoops $13.75 Million Series B to Usher New Path in AI-Driven Digital Commerce
Customer Analytics Software Provider Uses Ai Technology to Drive Revenue and Lifetime Value for Today’s Top Retailers Today, Custora, the leading …
Cognizant to Acquire SaaSfocus To Expand Salesforce Cloud Consulting Capabilities
Cognizant’s Digital Transformation Portfolio to Broaden in India and Australia Cognizant announced that it has agreed to acquire SaaSfocus, a …
NICE and Mattersight Unite to Herald a New Era in Customer Analytics
NICE Announces Closing of Mattersight Acquisition to Bring Together Behavioral and Cloud Analytics Innovators to Provide Smarter Connections Between Customers and …
The Salesforce-Google Collaboration Continues Innovating for Their Customers
Google Promises Free Year-Long G-Suite Licenses Exclusively for Salesforce Customers. This Move Was Announced in ‘Google Cloud Next’18 Google crowned …
Information Security – a Major Concern for Mid-Market Leaders: Deloitte Survey
Deloitte, in Its Sixth Annual Report, Explores Technology Trends That Drive Mid-Market and Private Companies in the Us Economy In …
Spiceworks Introduces New Intent-Based Targeting Capabilities to Help Technology Brands Reach In-Market Businesses at the Right Time
New Capabilities Leverage First-Party Intent Data to Improve How Businesses Buy and Sell Technology Solutions Spiceworks introduced new intent-based targeting …
Chorus.ai Brings AI Technology at the Center of Business Conversation Analytics
Chorus.ai Launches ‘Smart Themes’ AI Technology for Analyzing Business Conversations Most clouds in a company, be it for sales, marketing …