These days everyone is trying really hard to deliver amazing customer experiences. However, there’s a truth that is difficult to …
Oracle Expands Slack Partnership with Customer Experience Integrations
New Integrations Are the First to Leverage Slack’s API Toolkit Within Sales and Service Applications Oracle announced new integrations with …
Amazon to Acquire Israel-Based CloudEndure for $250 Million
The Move Indicates Amazon’s Endeavor to Expand Its Reach in Regions Outside the US Tech Leader Amazon will be buying …
Adobe Fortifies Tech Offerings with New Identity Authentication Protocols
The Company Announces a Host of Features for Banks, Financial Institutions, and HR Teams. They Are Also Rolling out Enhanced …
BabbleLabs Unveils the Clear Cloud App to Transform On-The-Go Content
BabbleLabs Blends Innovative Technologies to Drastically Optimize Video and Audio Quality. Content Recorded on Clear Cloud App Can Be Filtered …
2018’s Cyber Monday Breaks All Records, Reports Adobe
Adobe Leverages Their Powerful Analytics Engine to Conclude Record Sales of $7.9 Billion on Cyber Monday for the Year 2018 …
Pendo Infuses Zendesk’s New Capabilities to Enhance Customer Success and Support
The Announcement Was Made at Zendesk’s Annual Conference, Relate, Held This Week in San Francisco This quarter, Pendo raised $50 …
Ventana Research Accolades NewVoiceMedia for Their Excellence in Digital Innovation
Vonage’s NewVoiceMedia Is One of the Global Leaders in Cloud-Based Contact Centers and Inside Sales Solution. This Year, Ventana Research …
Custora Scoops $13.75 Million Series B to Usher New Path in AI-Driven Digital Commerce
Customer Analytics Software Provider Uses Ai Technology to Drive Revenue and Lifetime Value for Today’s Top Retailers Today, Custora, the leading …
Cognizant to Acquire SaaSfocus To Expand Salesforce Cloud Consulting Capabilities
Cognizant’s Digital Transformation Portfolio to Broaden in India and Australia Cognizant announced that it has agreed to acquire SaaSfocus, a …
NICE and Mattersight Unite to Herald a New Era in Customer Analytics
NICE Announces Closing of Mattersight Acquisition to Bring Together Behavioral and Cloud Analytics Innovators to Provide Smarter Connections Between Customers and …
The Salesforce-Google Collaboration Continues Innovating for Their Customers
Google Promises Free Year-Long G-Suite Licenses Exclusively for Salesforce Customers. This Move Was Announced in ‘Google Cloud Next’18 Google crowned …
Information Security – a Major Concern for Mid-Market Leaders: Deloitte Survey
Deloitte, in Its Sixth Annual Report, Explores Technology Trends That Drive Mid-Market and Private Companies in the Us Economy In …
Spiceworks Introduces New Intent-Based Targeting Capabilities to Help Technology Brands Reach In-Market Businesses at the Right Time
New Capabilities Leverage First-Party Intent Data to Improve How Businesses Buy and Sell Technology Solutions Spiceworks introduced new intent-based targeting …
Chorus.ai Brings AI Technology at the Center of Business Conversation Analytics
Chorus.ai Launches ‘Smart Themes’ AI Technology for Analyzing Business Conversations Most clouds in a company, be it for sales, marketing …
What’s Cooking at Salesforce? SessionM’s 23.8 Million Series E Funding Led by Salesforce Ventures
This is the Second Investment in SessionM by Salesforce Ventures Salesforce Ventures, the global corporate investment group of Salesforce, led …
Easy Data Portability Comes to Town With Google’s Data Transfer Project
Google, Along With Microsoft, Twitter, and Facebook, is Introducing the Open-source Data Transfer Project, Which Will Enable Consumers to Directly …
Walmart Establishes Strategic Partnership with Microsoft to Further Accelerate Digital Innovation in Retail
Five-Year Agreement Will Leverage a Broad Base of Cloud, Ai and Iot Solutions for Enterprise-Wide Use Walmart Inc. announced it …
High Alpha Scoops $100 Million Funding to Grow its Venture Studio Portfolio
Launches High Alpha Studio II and High Alpha Capital II Marking the Beginning of Next-Generation Wave for High-Speed Tech Innovation …
DES2018 Turns Out to be a Hit With 20,974 Attendees From 51 Countries
68% of the Attendees at DES2018 were C-Level Executives from Portugal, United Kingdom, Germany, United States and France; DES has Already …