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Computer Instruments

Computer Instruments Inc. Announces eONE’s Conversational IVR with Google Voice and Artificial Intelligence – Virtual Concierge

Computer Instruments, Inc. (CI), a seasoned innovator and leading developer of Cloud and Premise based interactive voice response (IVR) for the contact center, announces the next evolution in caller experience with the release of the Virtual Concierge on the eONE Conversational IVR with Google Voice and AI Services Platform. Available on Cloud or on Premise, the Virtual Concierge elevates existing business workflow applications to a new level of customer engagement. CI’s Virtual Concierge with AI transforms existing…