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Confirmit Action Management

RS Components harnesses Confirmit Text Analytics to Drive Action

Enhancements to Customer Experience Strategy Drive Improvements at Every Stage of the Customer Journey Confirmit has announced that RS Components (RS), a global multi-channel provider of industrial and electronic products and solutions, has expanded its highly successful strategic Voice of the Customer (VoC) program, underpinned by Confirmit Horizons, with the addition of the Confirmit Genius text analytics solution. The enhanced approach spans the full buying journey to build a clear – and actionable – picture of the…