Consumer Loyalty

Organizations have emerging opportunities – and threats – to consider as consumer loyalty increasingly takes into account broader relationships to companies Fifty-seven percent of consumers report that their loyalty has deepened…
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TruRating, a global technology platform specializing in consumer insights for retailers and brands, has released a report exploring the state of loyalty, following a survey of 180,000+ consumers in the United States conducted between…
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Sift’s Q3 2021 Digital Trust & Safety Index Also Reveals Account Takeover Attacks Skyrocketed 307% Between 2019 and 2021 Sift, the leader in Digital Trust & Safety, released its Q3 2021 Digital Trust & Safety Index, which…
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Discuss.io, the leading enterprise-level smart video platform for real-time global consumer conversations, launched Augmented Insights, a suite of intelligence tools and capabilities to help brands and agencies close the time gap between…
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78% of consumers are concerned or very concerned about protecting their personal data Privitar, the leading data privacy platform provider, announced the findings from its 2020 Consumer Trust and Data Privacy Report. Although consumers…
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Gen Z – the generation born after 1995 – has long mystified marketers. Rumored to have low attention spans, the case may be that marketers just aren’t producing content that’s attention-grabbing enough for this portion of the population.…
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Custora announced the release of Custora v10, the latest version of its customer intelligence platform designed to help retailers take control of critical customer challenges like churn, one-time buyer conversion, and promotion reduction.…
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