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Customer Conversation Data

Talkwalker Launches AI-Powered Solution to Better Analyze Customer Conversation Data

Talkwalker, a reputed social listening and analytics company, launched their new product 'Customer Data +' that allows businesses to analyze their customer conversations data. Presently, Talkwalker analyses text data from service emails, chats, surveys, and call center transcripts. The latest AI-powered Consumer Insights feature was expected to enhance the social media and web data capabilities of Talkwalker. Also Read: Monetate Acquired! What This Means for the Unified Cloud Commerce Industry? The platform has the…