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Customer Engagement Center

Freshworks Continues Global Expansion with Second US Office on the Heels of Continued Press and Analyst Recognition

Freshworks Inc., the customer engagement software company, announced the highlights of its Q3 2019, headlined by global expansion, customer growth, continued product innovation and industry recognition. Buoyed by rapid growth, Freshworks expanded its global presence, opening its second U.S. office in Denver. As part of its expansion efforts, the company aims to hire over 100 sales and solution engineers to support increased sales activity in the region. With the addition of the Denver office, Freshworks now counts over 11…

Verint Only Vendor Recognized by Gartner in the 2019 Magic Quadrant for the CRM Customer Engagement Center and the Magic Quadrant for…

Verint Systems Inc., The Customer Engagement Company, announced its inclusion in Gartner, Inc.’s Magic Quadrant for the CRM Customer Engagement Center (CEC) report, published June 11, 2019, by the research and advisory firm. In addition to being recognized in this report, the firm also named Verint a Leader in its Magic Quadrant for Workforce Engagement Management** (WEM) research earlier this year. “As the customer engagement company, we are pleased to be the only firm to have our solutions recognized in both reports” In…