AI Alone Won’t Cut It: Twilio’s 6th Annual Report Finds Trust and Timing Drive Customer Loyalty

New Twilio Study Points to Lack of Customer Data as Major Obstacle to Reaping AI Rewards

Merkle Customer Engagement Report (CER) Finds 93% of Marketing Teams are Misaligned on Technology Use, Offers Guidance for Better Collaboration & Efficiency

Brands Put Customer Relationships at Risk, Merkle Research Reveals How Customer Data Strategies Play a Crucial Role

Consumer Sentiment Around Online Privacy and Data Collection Highlighted in Merkle’s Q1 2022 Customer Engagement Report

Selligent Releases Selligent Data Studio PRO, a Dashboard and Reporting Solution for Selligent Marketing Cloud

Merkle’s Latest 2021 Customer Engagement Report Focuses on Operationalizing Data to Power Next-Level Experiences

Merkle Releases First Customer Engagement Report as Part of New Quarterly Research Series