customer loyalty experiences

New Loyalty Management product gives companies a 360-degree view of every member to increase customer satisfaction and create revenue-generating loyalty programs Salesforce, the global leader in CRM, announced Loyalty Management, a new product for companies across industries, including retail, consumer goods, manufacturing, travel and hospitality, to increase customer trust and engagement. Built on the Salesforce Customer 360 Platform, Loyalty Management allows companies to build intelligent loyalty programs for both B2B…

Acquisition Will Expand Epicor Automotive Solutions Portfolio for Service Businesses and Consumers Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, announced that it has acquired MechanicNet Group, Inc. (MechanicNet), a leading provider of customer relationship management (CRM) and retention solutions for motor vehicle service businesses and their clients. The transaction closed on June 3. Financial terms of the agreement were not disclosed.…