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customer success community

PROLIFIQ Announces New Customer Success Community

PROLIFIQ announced it has launched a new PROLIFIQ SUCCESS COMMUNITY and updated PROLIFIQ CRUSH, PROLIFIQ RELATIONSHIP MAP, and PROLIFIQ ACE on Salesforce AppExchange. The Winter Release enhancements improve sales, marketing, and customer success productivity. Built on the Salesforce Platform, CRUSH, RELATIONSHIP MAP and ACE are currently available on AppExchange. PROLIFIQ SUCCESS COMMUNITY The new PROLIFIQ SUCCESS COMMUNITY is powered by Salesforce Experience Cloud to provide customers with an enhanced experience,…

Gainsight Taps inSided to Provide B2B Customer Success Community Platform

insided to Deliver Integrated Community Platform to Scale Customer Product Feedback and to Support Gainsight’s SaaS Customer Success Goals inSided, the only customer success community platform built specifically for B2B software companies, announced that it has formed a partnership with leading customer success platform Gainsight. Through this partnership, Gainsight has migrated its entire community to inSided’s platform, allowing it to better leverage the power of online communities to measurably improve customer…