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CX v2

Cerebri AI launches Cerebri Values CX v2

New and patented AI platform driving superior engagement and financial results   Cerebri AI, announced the official launch of its second-generation Cerebri Values Customer Experience platform (CV/CX v2), which is now in the hands of customers and in full production.    CV/CX v2 is a total revolution in measuring customer engagement and uses engagement values to drive financial results – up-selling, cross-selling, managing churn and risk – the list of customer-focused key performance indicators (KPIs) is endless.  CV/CX v2…