Banner Before Header
Browsing Tag

Decibel Insight

Digital Experience Data Reveals Customer Experience Isn’t Just for the Holidays

After the holidays wind down and the resolutions start, retailers look back at the crucial time of year that falls between the cyber deals of Thanksgiving and the shopping sprees of December. The first few months of the year can see a dip in sales, but the winners in retail know to use this time to examine what can be improved over the next year to build a better user experience and increase sales without taking a hit outside the holiday months. Nowadays, with numerous Black Fridays under our belts, we're familiar with…

Decibel Insight Appoints Even Walser as Chief Revenue Officer

Even Walser's Hire Comes Amid Momentum as Leading Brands Increasingly Turn to Decibel Insight’s Digital Experience Analytics to Understand, Optimize and Measure Their Customer Experiences Decibel Insight, a leader in digital experience analytics for enterprise businesses, announced that it has appointed Even Walser as Chief Revenue Officer. Walser joins the company as brands are increasingly investing in solutions to better understand and improve the digital experience, particularly in the US market where the company…

Decibel Insight Delivers Impressive Growth, Tangible Customer ROI on the Heels of Series A Funding

Leading Brands Turn To Decibel Insight’s Digital Experience Analytics To Understand, Optimize And Measure Their Customer Experiences Decibel Insight, a leader in digital experience analytics for enterprise businesses, announced that it has increased revenue by 250 percent and its customer base by 100 percent year-over-year. To support this rapid business growth, the company doubled its employee headcount across its London, Boston and Denver offices. This momentum comes on the heels of the completion of Decibel Insight's…