Browsing Tag

Delivery Economy

Report: The Delivery Economy Uncovering Exposing Misalignment In the Supply Chain

project44 Survey Finds 73 Percent of Supply Chain Professionals Are Pressured To Improve and Expand Delivery Capabilities, Requiring Improved Collaboration Across Stakeholders, but Collaboration is Lacking The rapid growth of the Delivery Economy — the pervasive sentiment in which customers expect low-cost, fast and highly transparent delivery of goods — is pressuring companies to quickly address structural supply chain challenges that make it difficult for them to meet increasing customer demands, according to a new…

The Top 3 Delivery Trends That All Brands Should Be Paying Attention To

How often do you use on-demand delivery services such as Postmates or Instacart? For more than 22.4 million consumers who’ve spent $57.6 billion in these apps, they have become an industry standard for real-time delivery of almost anything you can imagine. “There’s an app for that” has segued into “you can have that delivered — today.” At project44 we surveyed over 750 customers and 500 marketing executives to learn consumer expectations for the rapidly growing Delivery Economy — the pervasive sentiment in which customers…

The Delivery Economy, the New Status Quo for Brands

Once upon a time, a great consumer experience began with your local mail carrier dropping off the latest edition of the Sears Catalog. Though revolutionary for people who were experiencing the role of discretionary consumers for the first time, this analog system that defined how people ordered and received goods was (and for many years remained) rudimentary. Fast forward to today, in the gilded age of instant gratification, where tech giants like Amazon routinely market, process and deliver goods to consumers’ doorsteps…

Report: The Delivery Economy Now at the Core of the New Customer Experience

Survey Finds 71 Percent of Consumers Say On-Demand Delivery Apps Have Changed How They Want All Purchases Delivered The rising popularity of on-demand delivery apps, coupled with a growing number of same-day delivery options, is reshaping customer expectations and has moved delivery to the core of the new customer experience, according to a new report from project44, the global leader in advanced visibility for shippers and logistics service providers. “We find it very telling that consumers give the same weight to…