Dialpad

What should marketers do to optimize how their measure tactics and outcomes? And how can personalization play a role in driving deeper marketing impact in 2023: Catch the latest tips, insights, news and best practices from global martech…
Read More...

New integrations with essential business applications including Google, Bullhorn, ServiceNow, and HubSpot, bring work into a single workspace to increase employee efficiency and customer satisfaction. Dialpad App Marketplace…
Read More...

You may already be using IVR (interactive voice response) to route calls to specific departments, to cut down on waiting times, and even to deal with simple inquiries to your call center or office. However, if you are only using it for…
Read More...

Will intent data become central to marketer needs in 2023? And how will leading brands drive impact with conversational experiences? Catch the latest martech and marketing highlights for a quick update on what the experts are predicting for…
Read More...

Investment over the next five years will transform employee, agent, and customer experiences Dialpad Ai Labs gives access to test pre-released Dialpad Ai features, empowering early adopters to shape the future of Ai for…
Read More...

Dialpad’s Ai-Powered Customer Intelligence Platform unlocks increased productivity and collaboration for industries and communities globally Dialpad, the industry-leading Ai-Powered Customer Intelligence Platform, today announced it…
Read More...

New category will reshape employee collaboration and unlock customer satisfaction Dialpad’s Ai-Powered Customer Intelligence Platform and self-learning engine bring automation and actionable, real-time insights to businesses…
Read More...

Building on global momentum and widespread customer satisfaction, Dialpad is positioned as a Visionary for the second time, and in the Gartner Magic Quadrant for the fourth consecutive year Dialpad, the industry-leading Ai-Powered…
Read More...

The List Recognizes the Most Future-Minded, Influential and Impactful Channel Leaders Dialpad recognized for growth potential, market share and strength of partner network Dialpad, Inc., the industry leader in…
Read More...

The Dialpad for Good Program, now available to Australian and New Zealand businesses Program already increased tech accessibility for 750+ businesses throughout Canada, US and UK Dialpad, Inc. – the industry leader in…
Read More...

Australian and New Zealand businesses will be able to use conversational AI and customer intelligence to dynamically learn and apply customer intent across all modes of customer communication while cutting complexity and cost Dialpad,…
Read More...

Dialpad Ai Agent Assist and soon to be released, Ai QA Scorecards to provide real-time insights to maximize success with customers, reduce contact center costs, and minimize staff attrition Dialpad, Inc., the industry leader in AI-powered…
Read More...

Budkiewicz to steer global innovation and development of Dialpad’s cloud-based experience Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced the hiring of Arnaud Budkiewicz as Vice President…
Read More...

Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced the appointment of Joe Faber as the company’s new general counsel. Faber brings nearly 40 years of legal experience, including more than 15 years…
Read More...

How often do you undertake email list scrubbing? Not a trick question. If the answer is never, it’s time to crack on with this critical marketing task. 45% of global marketers agree that their biggest challenge in email marketing is…
Read More...

If you’re in marketing, you know that brands are now expected to get closer to customers than ever before. 52% of customers are more likely to buy from companies offering live chat support. It’s no wonder companies are expected to…
Read More...

From 6sense's latest acquisition to Salesforce's newest marketing innovations; there's a lot to grab from this week's martech highlights: _______ MarTech Quote-of-the-Week! The balance of advertising dollars and where consumers are is…
Read More...

Industry first, real-time predictive engine for customer satisfaction provides visibility into 100% of calls, turning the contact center into a profit center Dialpad, Inc., the industry leader in AI-powered communication and collaboration,…
Read More...

CCO appointment continues recent additions of key executives from the contact center and communications industry Dialpad, Inc., the industry leader in AI-powered communication and collaboration, announced Danny Gunter as the…
Read More...

Three exceptional channel leaders celebrated by CRN for their impact on the industry Dialpad, Inc., the industry leader in Ai-powered communication and collaboration, announced that CRN®, a brand of The Channel Company, has named…
Read More...