Dialpad

Dialpad expands footprint in APAC, empowering global workforces with Voice Intelligence through its AI-powered cloud communications platform Dialpad, Inc., the leading AI-powered cloud communications platform, today announced that SoftBank Corp. (“SoftBank”) joined a previous $100M Series-E funding round, led by OMERS Growth Equity, through a $10M investment. SoftBank’s investment will deepen its existing, 4-year strategic partnership with Dialpad, and drive business growth in Japan and the greater APAC region, leveraging…

Dialpad, the AI-powered cloud business phone and contact center provider for modern businesses, announced a multi-year deal with Club Champion to automate internal workflows with their tech stack and elevate the call experience with Dialpad Contact Center. Club Champion, the #1 golf club fitter and builder in the nation, selected Dialpad to modernize lagging workflows with a seamless system to make the call experience better for both their call center agents and customers and prospects. With employees going back to the…

Dialpad, the AI-powered cloud business phone and contact center provider for modern businesses, announced a deal with Nuspire, a leading managed security services provider (MSSP), to provide call, contact center, and video conferencing for all of Nuspire's sales and support teams. "At Nuspire, we consistently look for ways to better serve and communicate with our clients, and Dialpad is the perfect partner to help us seamlessly scale and adapt," said Michael Wilson, Nuspire Chief Technology Officer. "With strong growth…

Dialpad, Inc., the AI-powered cloud business phone and contact center provider for modern businesses, announced $100 million in Series E funding. The round reflects the strength of both Dialpad's business and the strategic role that best-in-class work from anywhere communications tools are playing for businesses worldwide. OMERS Growth Equity led the round, with participation from existing investors including Andreessen Horowitz, GV, ICONIQ Capital, Felicis Ventures, Section 32 and Work-Bench. In total, Dialpad has raised …

Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (Vi), announced that it has acquired video conferencing company Highfive. Bringing together two best-in-class, "work from anywhere"-focused companies, the acquisition grows the Dialpad team and product portfolio, adding enhancements to video capabilities across the platform and increasing reliability and flexibility for dispersed teams. According to a recent survey conducted by Pulse, 41% of IT, engineering, and customer success…

CEO and Marketing pro joins tech leaders Marc Andreessen, Rich Miner and others as company experiences rapid growth in "Work from Anywhere" era Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (Vi), recently announced that Jen Grant has joined the company's Board of Directors. The announcement comes as Dialpad continues to see rapid growth as the demand for remote work tools rises with changing business needs worldwide. "We are seeing remote work on the rise everywhere, and…

Dialpad, the only cloud-native business communications platform powered by Voice Intelligence (ViTM), today announced the rollout of new features to UberConference, including automated notes, transcripts, and action items, together with crystal clear HD video conferencing. The updates allows UberConference’s unique PIN-free communication and collaboration to be even more effective and improve employee productivity and engagement. “We believe that when you end a meeting, that’s when the real work begins,” said Dialpad CEO,…

Office Opens with Seasoned Channel Sales Team and Plans to Aggressively Scale Presence in Europe Dialpad, the only AI-driven, cloud-native business communications platform, announced an aggressive expansion of its global presence, opening a London office with new channel sales leadership, expanding partnerships with ScanSource and Avant, and a new extended digital based footprint. The company's London team will specifically focus on building channel sales momentum to meet the growing demand for cloud communications…

Company Doubles Down on Innovative AI Capabilities, Expands Talent Base Dialpad, the pure-cloud business communications provider, announced it has raised $50 million in Series D funding. ICONIQ Capital led the round, with participation from existing investors Andreessen Horowitz, Amasia, Scale Venture Partners, Section 32 and Work-Bench, bringing Dialpad's total funding to $120 million. The new capital will accelerate momentum for Dialpad's real-time AI technology and further establish its products as business-critical…

With TalkIQ’s Acquisition by Dialpad, VoiceAI Could Better Deliver Real-Time Voice Insights to Transform Phone Call Transcribing Process for Marketing and Sales Teams Dialpad, a leading cloud business communications provider, announced that it has acquired TalkIQ. TalkIQ is a leader in real-time speech recognition and artificial intelligence. By combining TalkIQ’s real-time speech recognition and natural language processing technologies with Dialpad’s leading communications solutions, Dialpad will deliver VoiceAI to help…

Modern Platform Brings Call Centers to the Cloud; Includes Disruptive Pricing Model Dialpad, the pure-cloud business communications provider, recently announced the launch of Call Center, a new and modern take on call center software. Built on the Google Cloud Platform, Call Center removes the complexity of traditional call centers with its software platform that helps small and medium-sized businesses (SMB) cost-effectively turn an often frustrating experience into an opportunity to create remarkable customer experiences…