A Single Dashboard, Managing a 50% Month-On-Month Increase in Digital Interactions, with a 10x Increase in Case Resolution RingCentral, Inc., a …
Glia Welcomes Gigzolo to the Family
Glia (formerly SaleMove), a leading digital customer service platform for financial services companies, today announced that it’s welcoming Gigzolo to the …
USU to Unveil ‘Knowledge Center’, a New Customer-First Solutions for Digital Customer Service
USU Showcases New Customer-First Solutions for Digital Customer Service at the ICMI Contact Center Expo “Customer first!” Unymira, a division …
Conversocial Integrates WeChat Messaging as a Digital Customer Care Channel
Digital Customer Service Platform Helps Large Brands Scale Their Engagement with over 1 Billion Customers on WeChat Conversocial, the leading …