Digital Line Management

AI-driven mobile queue management platform selected by more than 500 government agencies, retailers and financial institutions across the globe QLess, a leading provider of digital line management solutions, announced the appointment of Sam Kamel and John Kennedy to its Board of Directors. The addition of Kamel and Kennedy marks a significant year of growth for QLess. COVID-19 health and safety measures have accelerated demand for the company’s customer interaction management (CIM) tool, which virtually eliminates the…

AI-driven mobile tool ensures public health and safety with virtual queue technology As stores reopen and consider strategies to minimize the risk of COVID-19 infections, the QLess line-management and customer experience platform has become an essential tool in upholding social distancing measures by eliminating the need for physical line-ups. QLess enables virtual check-ins through a dedicated online portal with real-time SMS updates about wait times and placements in line. By enabling mobile or home waiting, retailers…