eGain

eGain Corporation , the leading AI Knowledge platform for customer engagement automation, announced that the Wisconsin Department of Workplace Development (DWD) has selected eGain to modernize citizen service. The Wisconsin DWD is…
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eGain Corporation, a leading customer engagement automation provider, today announced it will showcase its AI solution for automated financial coaching, as a sponsor at the CUNA GAC (Credit Union National Association Governmental Affairs…
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eGain Corporation, a leading AI Knowledge provider for customer engagement automation, announced it will present at MWC (Mobile World Congress) Barcelona, being held from February 28 to March 3. Marketing Technology News: MarTech Interview…
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Top-rated knowledge management solution integrates with ServiceNow to enable proactive, guided experiences eGain Corporation, announced that the integration of eGain Knowledge Hub™, its award-winning solution for modern knowledge…
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eGain Corporation , a leading cloud platform provider for customer engagement automation, announced it has achieved authorization from the Federal Risk and Authorization Management Program (FedRAMP). eGain’s sponsoring agency is the…
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eGain Corporation, a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for EMEA. Marketing Technology News: MarTech Interview with Jeff Lortz, CEO at…
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eGain Corporation, a leading cloud platform provider for customer engagement automation, today announced the winners of the eGain 2021 Econet™ Partner Awards for North America. Marketing Technology News:  IdRamp Announces Passwordless…
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Embedded in Five9 Agent Desktop Plus, eGain Knowledge Hub for Five9 delivers proactive knowledge and AI conversational guidance to empower contact center agents eGain Corporation, a leading cloud platform provider for customer engagement…
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eGain, the leading provider of omnichannel customer engagement solutions, announced it will be participating in the Benchmark Company Discovery One-on-One Virtual Investor Conference on Thursday, December 2, 2021. Event: Benchmark Company…
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eGain Corporation a leading cloud platform provider for customer engagement automation, announced that BT Consumer, one of its marquee clients, was selected for the KM Reality Award at the KMWorld Connect Conference 2021. Marketing…
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eGain Corporation , a leading cloud platform provider for customer engagement automation, announced that CEO Ashu Roy will deliver a keynote at the KMWorld Connect Conference 2021 on the missing ingredient in digital transformation of…
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Embedded in the Genesys Cloud CX™ platform, eGain Knowledge Hub for Genesys™ delivers proactive knowledge and AI conversational guidance to empower contact center agents eGain Corporation, a leading cloud platform provider for customer…
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eGain Corporation, a leading cloud platform provider for customer engagement automation, today announced that a Top 5 insurance company in the US has selected eGain Knowledge Hub™ as its strategic knowledge management platform for customer…
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eGain Knowledge Hub™ fills a huge gap in digital customer engagement, while eliminating chaos from islands of knowledge and customer context eGain, the leading cloud platform for customer engagement automation, today announced the…
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eGain, a leading provider of digital customer engagement solutions, today announced financial results for its fiscal 2021 fourth quarter and full year ended June 30, 2021. “We delivered solid financial performance to end our fiscal 2021,…
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eGain, the leading cloud platform for customer engagement automation, today announced that a leading cryptocurrency exchange has selected the eGain Knowledge Hub™ to provide customer service. Marketing Technology News: MarTech Interview…
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By integrating with SAP Service Cloud, eGain Knowledge Hub™ addresses the critical need for contextual knowledge and conversational guidance for contact center agents in the ‘work from home’ world eGain Corporation, a leading cloud…
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eGain, the leading cloud platform for customer engagement automation, announced that 25 credit unions have deployed the eGain Virtual Financial Coach since its launch in March earlier this year. Marketing Technology News: Avatier Unveils…
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eGain (NASDAQ: EGAN), the leading cloud platform for customer engagement automation, today announced that its clients were the leaders in several industry sectors in Newsweek’s Best Customer Service 2021 Survey. Marketing Technology…
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