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Emma Monks

TechBytes with Emma Monks, VP of Crisis Intelligence at Crisp

Tell us about your role and the team/technology you handle at Crisp. As VP of Crisis Intelligence at Crisp, I head up a team of consultants and researchers who focus on helping our globally recognized clients with their crisis preparedness, social and wider web monitoring strategies, issue escalation trigger points and maps of internal stakeholders who need to be made aware of potential crisis situations when they arise. The team's researchers ensure that we keep our clients on top of both the direct sources of potential…