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employee satisfaction

Segment Recognized as One of Forbes’ Best Startup Employers for 2020

Leading Customer Data Platform Ranked Amongst Top 100 Companies Segment, the world's leading Customer Data Platform (CDP), has been recognized as part of Forbes' inaugural list of America's Best Startup Employers for 2020. Forbes and Statista analyzed more than seven million data points to identify the top startup employers in the country. In particular, three aspects of each company were assessed during the evaluation: employer reputation, employee satisfaction, and company growth. Out of the thousands of qualified…

2020 Brings Opportunity for Augmented Intelligence

In the last decade, the arrival of AI and Automation in the workplace came with mixed emotions. Despite the operational efficiency benefits, these technologies brought to businesses – and to workers themselves – the fear of job losses and lack of education around intelligent automation marred the impact of these new innovations in the working world. In 2020, that will all change. A new model of partnership between humans and machines is emerging, focused on the value of Intelligent Automation and Humans working together can…

How Voice is Enhancing Service Across Industries

Have you ever had a written message misinterpreted? Sent a text your spouse took one way when it was meant in completely another? Had an employee misunderstand a task and spend a week barking up the wrong tree? Or maybe a friend never saw your e-mail and you had to fly solo to the concert you just won tickets to? The convenience of e-mail, text messaging, G-chat, WhatsApp and every other communication app is undoubtedly a miracle of modern technology. We can connect with anyone, anywhere, any time. But too often, it means…

Employee Experience Software – Top Key Industry Players

Employee experience software enables enterprises to gather continuous data on their work culture and environment through staff surveys that provide feedback on the organization. This solution differs from performance management tools that firms use to track company, division, group, and individual goals. Employee satisfaction software has become popular because it has companies that need to retain their staff as attrition costs are enormous. Therefore, it has become imperative for organizations to boost employee retention…

5 Ways a Modern Mobility Program Can Help You Win the War for Talent

Skilled talent shortages will continue to impede global growth, and if not addressed, could have a significant impact – an estimated 85.2 million unfilled jobs in 20 major economies – by 2030. In the face of fierce competition for talent, employee mobility programs can drive business growth, increase agility and promote diversity and inclusion goals. Yet many HR executives are hesitant to implement or expand a program because they’re concerned about costs. But companies are learning that mobility programs are an investment…