Everise

PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Business Optimization Solutions, formally announced the addition of Susan Quinn as Vice President of Enterprise Solutions. A seasoned business development and sales leader, Ms. Quinn's extensive background includes experience in the Business Process Outsourcing, Customer Experience, Customer Relationship Management, Artificial Intelligence, Business Intelligence, SaaS, Business Consulting, and Contact Center industries. In this new…

Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was deployed by one of the largest wholesale chains in the US. Bright Pattern was deployed by Everise, one of the company's Customer Experience partners which is known for innovation and digital transformation. The company selected Bright Pattern and Everise for an innovative omnichannel approach to customer service, the ability to triage customer interactions with AI and bots, the cloud platform's remote workforce capabilities…

Bright Pattern selected by Everise to provide advanced Customer Experience solutions to innovative connected device start-ups Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was chosen by Everise to power omnichannel customer support in the cloud. Everise selected Bright Pattern Contact Center for its omnichannel capabilities, easy-of-use, mature cloud infrastructure with 100% uptime, out-of-the-box integrations to multiple top CRM providers, and the company's flexible…

The firm aims to elevate both the Customer and Employee Experience Singapore-based Everise Holdings (Everise), a global experience company, will be making its foray into San Francisco. The opening of the new business development office signifies the company's move to centralise its business development teams which are currently spread across its global offices. The San Francisco office will also see executive-level employees who will exemplify Everise's vision and translate it into the kind of messaging that dynamic,…