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FAQ solution

[24] Launches Free Software to Help Businesses Communicate

In the Wake of the COVID-19 Outbreak, Company Announces Free Automated FAQ Solution and Chat Solution to Deflect Calls from Contact Centers, a global leader in intent-driven customer engagement solutions, announced that it is making its FAQ solution 7 Answers and agent console 7 Chat available at no charge, to help enterprises dealing with an overwhelming call volume related to the COVID-19 virus. These solutions are designed to enable businesses to launch a self-service FAQ Search or Help interface on their web site…