Banner Before Header
Browsing Tag

fiind

Data Attribution: A Key to Successful ABM Execution

Account-Based Marketing (ABM) in simple terms is pursuing a few chosen logos in your customer base and finding ways to make it happen. If you look closely, sales teams have always had an account-based mindset, they chased specific accounts. And the modern-day marketing with the advent of AI has made it completely data-driven. However, if one doesn’t get data attribution right, then your approach to ABM becomes random despite relying on data. In the context of ABM, data attribution refers to identifying the right set of…

Need for Data Orchestration for Contextualizing Customer Experience

For a long time, marketing communication has been unidimensional, i.e., it has always flowed from the brand or organization to the customers or prospects. And the effectiveness of the communication has been measured with sales, surveys or brand recall. But today, in a typical B2B scenario, content consumption is clearly a two-way omnichannel customer experience. It means that the prospects and customers are consuming and reacting to content across a range of platforms, in different forms, at different points in time. So,…

Interview with Vijay Kasireddy, CEO, Fiind

"In the case of identifying a customer’s likelihood to buy, triangulation of multiple signals and effectively dealing with conflicting answers hold the keys to better contextual data management." On Marketing Technology MTS:  Tell us about your role and how you got here? What inspired you to be part of an AI driven B2B martech company? The idea of continuous learning or improvement is simple but profoundly magical. Consider the below examples. • It takes just 7 years to double money at 10% annual growth rate, which…

Is AI-Enabled ‘Marketing to Things’ the Future?

In a connected world where things are linked to other things and people, there are multiple touchpoints to manage. To a marketer, this means – they have to manage these touchpoints, which are invariably expected to increase in the days to come. With the way AI is proliferating, it is time for us to rethink who our customer is and explore the concept of Marketing to Things! Is it going to be a human selling to other humans by creating better experiences with hyper-personalization, contextual messaging and more? Or are we…

Effectively Incorporating AI Into Marketing and Sales

As a martech enthusiast, I can vouch that there are hardly any marketers or sales professionals today, who are not incorporating artificial intelligence in some way. 91% of companies with world-leading brand recognition and high levels of customer satisfaction use AI solutions to increase customer satisfaction, compared to 42% of companies in their fields overall. -MIT Technology Review and Genesys, 2017. We all use Alexa, Google Assistant and more. But the question to ask is – Is AI enabling us? Is the impact…