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Gartner’s Software Advice Names Bright Pattern FrontRunner for Call Center Software

Out of over 100 products evaluated by Gartner, Bright Pattern Contact Center scored above legacy vendors including Genesys PureCloud, NICE inContact CXone, Five9, Aspect, and RingCentral in annual FrontRunners Call Center Quadrant Bright Pattern announced it was named as a leader in the FrontRunners Call Center category by Software Advice, a Gartner company. The FrontRunners quadrant report analyzes hundreds of products to help businesses determine which software products may be suitable for them. "We are…

Information Builders’ WebFOCUS Named a FrontRunner in Business Intelligence in Fourth Consecutive Report

End Users Identify Company as Industry Leader Based on Functionality and Customer Support Information Builders, a leader in business intelligence (BI), analytics and data management solutions, announced that its WebFOCUS BI and analytics platform was named a FrontRunner for Business Intelligence by Software Advice, based on end-user reviews and product data published across Gartner-owned digital properties Software Advice, Capterra, and GetApp. Designed to help organizations evaluate software products, Software Advice…