Browsing Tag

Fuze

Back by Popular Demand: How are Teens Behaving in 2019?

Fuze, a marketing agency specializing in reaching teens and young adults, has released a new report on teens. At the start of a new year, it's valuable for marketers to consider what is most popular with teens. So, to kick the year off, Fuse asked 1,000 about their favorite things. 1. Technology: Teens and smartphones remain an unstoppable force When it comes to what tech teens love most, it's no surprise that nearly half of the teens we surveyed said they preferred their mobile phones above all other technology. …

Fuze Partners with Snap Recordings to Personalize Contact Centers

Partnership Provides Fuze-Powered Contact Centers with Professional Automated Voice Recordings That Simplify and Enhance the Customer Experience Fuze, the leading cloud-based communications provider for the modern global enterprise, announced a partnership with Snap Recordings, a leader in professional voice recordings for business phone systems. The partnership empowers Fuze cloud contact centers with automated voice recordings for a more personalized and streamlined customer experience, ultimately creating the human…

Fuze Wins 2019 Aragon Research Innovation and Women in Technology Awards

Vendors Selected for the Core Innovation of Their Product or Service Lisa Walker Recognized for Outstanding Leadership and Success Fuze, the leading cloud-based communications platform provider for the modern global enterprise, announced that it has won two Aragon Research awards––the 2019 Innovation Award for Unified Communications and Collaboration (UCC) and the 2019 Women in Technology Award for Marketing, recognizing Fuze VP of Brand Lisa Walker. “At Fuze, we believe that industry innovation comes from solving…

Fuze to Modernize Communications and Power Digital Transformation for the Los Angeles Angels

Fuze to provide best-in-class mobile experience, superior call quality, and real-time network monitoring Fuze, the leading cloud-based communications provider for the modern global enterprise, will replace the 20 year-old legacy infrastructure for the Los Angeles Angels with a cloud-based solution to enhance workflow efficiencies and improve call quality across the organization, which will ultimately help drive ticket sales. Marketing Technology News: UNINTERRUPTED and SiriusXM Launch Exclusive Athlete Playlists on…

Technology Services Industry Association Recognizes Fuze for Customer Service Excellence

Fuze Receives Support Staff Center Excellence Award for Third Year in a Row Fuze, the leading cloud communications platform provider for the modern global enterprise, announced it has achieved its status as a Certified Support Staff Excellence Center by the Technology Services Industry Association (TSIA), meeting its rigorous standards for the third year in a row. This year, Fuze demonstrated measurable improvements to the customer support experience, including a 60% improvement in overall initial response time and a…

Fuze Appoints Rob Scudiere as Chief Technology Officer

Product development veteran to drive the continued advancement of the Fuze communications and collaboration platform for the enterprise Fuze, the leading cloud-based communications platform provider for the modern global enterprise, announced the appointment of Rob Scudiere as the company’s chief technology officer. In this role, Rob will oversee the company’s global engineering and technical operations, with a focus on building world-class products that deliver an exceptional enterprise communications experience for our…

Fuze Recognized as a Leader by Independent Research Firm in Unified Communications as a Service Providers Evaluation

 Fuze Earns Highest Score Possible in Product Vision, Execution Road Map, Mobility, and Customer Success Criteria Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, announced that Forrester has recognized the company as a Leader in The Forrester Wave: Unified Communications-As-A-Service (UCaaS) Providers, Q3 2019. Forrester evaluated nine unified communications and collaboration vendors across 31 criteria and an extensive product evaluation, specifically…

Fuze Named A Leader in the 2019 Aragon Research Globe for Web and Video Conferencing

Evaluation Based on Strength of the Fuze All-in-One Communications and Collaboration Software Platform Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, today announced its ranking as a Leader in the Aragon Research Globe™ for Web and Video Conferencing, 2019 report. "As digital transformation continues to be a major focus across the enterprise, web and video conferencing tools play a critical role in driving seamless workforce collaboration and…

Fuze Unlocks Business Insights with Fuze Discover for Interactive Exploration of Real-Time Communications Activity

Fuze Discover Empowers It Leaders to Make More Informed Business Decisions Based on Extensive Trend Analysis of Unified Communications Activity Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise,  announced Fuze Discover, a new tool that provides deep analysis of communications and collaboration activity, enabling enterprises to identify and explore new trends to guide strategic business initiatives. Fuze Discover will be generally available in Q1 2019.…