Browsing Tag

Gartner 2020 Magic Quadrant

Star2Star Named In Gartner 2020 Magic Quadrant for Unified Communications as a Service

Star2Star, global leader in cloud-native communications, collaboration, and integration solutions for the enterprise, announced that they have been named in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide for the sixth straight year. The Gartner Magic Quadrant assesses UCaaS providers around the world to identify industry Leaders, Challengers, Visionaries, and Niche Players. Recommended: MarTech Primer: Advertising Technology and Demand-Side Platforms (DSPs) It was positioned by Gartner,…

Genesys Named a Leader in the Gartner 2020 Magic Quadrant for Contact Center as a Service

Genesys, the global leader in cloud customer experience and contact center solutions, has been positioned by Gartner, Inc. as a Leader in the 2020 Magic Quadrant for Contact Center as a Service. The company placed furthest overall for completeness of vision. "Today, organizations are accelerating their cloud strategies to manage the exceedingly digital nature of business and rising consumer expectations. Genesys Cloud delivers the agility, ease, and the flexibility needed to design their own customer experiences to…