Tag: human agents
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Glia Names Rei Kasai as Chief Product Officer to Lead Next Phase of AI-Driven Growth

AI/ML Business Wire - July 30, 2025

ApexChat Rebrands as Blazeo™, Reflecting its Expansion into an Ad Conversion Platform Laser-Focused on Helping Local Businesses Thrive

AI/ML PRNewswire - March 18, 2024

Simplr Launches Cognitive Paths, the Safeguard for Using ChatGPT in Customer Service

AI/ML PRNewswire - May 11, 2023

Social Media Strategies for Customer Engagement Success: How to Meet Consumers Where They Are in 2023

Guest Authors Jason Valdina - March 9, 2023

Three Out of Four Contact Centers Leverage Chatbots to Improve Performance, Botco.ai Survey Finds

Predictive Marketing prweb - January 12, 2023

Liveperson Enhances Conversational AI Capabilities to Help Brands Strengthen Customer and Agent Experiences

AI/ML PRNewswire - December 14, 2022

Glia Teams with Twilio to Address the Rapidly Growing Need for Digital Customer Service in Financial Services

Customer Experience Management PRNewswire - March 29, 2022

Thankful Expands AI Customer Service to European Market with Dixa Partnership

AI/ML PRNewswire - January 10, 2022

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