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In The Chat

Pegasystems Acquires Leading Digital Messaging Platform Provider In The Chat

New Engagement Solution Will Debut on the Main Stage at PegaWorld 2019 Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, announced its acquisition of In The Chat (ITC), an enterprise-grade digital customer service platform provider that unifies text messaging, social media, live chat, email, messengers, and chatbots into a seamless conversation with customers. ITC’s platform, which enables communications via virtually any digital channel, will be integrated…