Tag: Incisiv
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Grocers See AI-Powered Personalization as Key Success Driver in Retail Media Networks; Predicts a 13% Increase in Retail Media Revenue in 2024

AI/ML PRNewswire - February 12, 2024

Incisiv Releases 2023 Omnichannel Customer Service Index

Insights Business Wire - February 14, 2023

2023 Omnichannel Experience Index from Incisiv, Blue Yonder and Microsoft Reveals 93% of all Shopping Journeys Now Start Online

Customer Experience Management Business Wire - January 16, 2023

Grocery Leaders cite “Media Monetization” as their Most Important Growth Opportunity, but say “Lack of Expertise” is Holding them Back

Insights PRNewswire - September 21, 2022

New Benchmark Research from Incisiv and Genesys: Only 15% of Retailers Offer a Differentiating Experience When it Comes to Omnichannel Customer Service

Customer Service Business Wire - January 6, 2022

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