Browsing Tag

internal messaging and chat platforms

Freshworks Brings Context to Collaboration with Freshconnect

New Solution Empowers Cross Departmental Customer Engagement Teams to Collaborate Where They Work Freshworks, the global leader in customer engagement cloud software, announced the launch of Freshconnect, a new contextual collaboration solution for support and sales teams. Immediately available to Freshdesk and Freshsales users, the new collaboration tool makes it easy for customer-facing and internal teams to work more efficiently with each other on customer issues and sales deals. Unlike most internal messaging and…