Liveperson

Acquisition propels speed-to-launch for brands and European growth for LivePerson LivePerson, Inc., a global leader in conversational AI, today announced the acquisition of German conversational AI company e-bot7. The strategic acquisition…
Read More...

According to experts, the shift to a digital landscape can create a more fragmented marketing setup because marketers have to still find ways to seamlessly blend the offline and online experience specific to each type of consumer. What…
Read More...

Meaningful Automated Conversation Score (MACS) provides insights at every turn of a conversation, setting a new standard for automation-based sales, marketing, and care LivePerson, Inc., a global leader in conversational AI, today…
Read More...

Combination empowers brands to enrich customer intelligence to increase conversions and sales and build deep, long-term relationships LivePerson, Inc., a global leader in conversational AI, and Adobe today announced an integration to help…
Read More...

LivePerson, Inc. , a global leader in conversational AI, has been named a winner in the Build-an-Agent Contest, a competition to create and launch innovative experiences using Google's Business Messages. Marketing Technology News: VIZIO…
Read More...

Master of Code, a global leader for the highest-impact digital experiences, has been recognized by LivePerson, Inc., a global leader in Conversational AI, as a certified delivery partner for LivePerson's Conversational Cloud and full…
Read More...

New martech acquisitions and marketing techniques are not only changing the marketing and martech game today, it’s redefining the future of customer facing tactics in an online world.  Catch more in this weekly martech highlight:…
Read More...

Customer experience leaders combine conversational AI and digital services, empowering brands to connect with customers on their preferred messaging channels LivePerson, Inc, a global leader in Conversational AI, and Tech Mahindra, a…
Read More...

Monica Pool Knox, SVP, Chief People Officer, and Amber Armstrong, SVP, Chief Marketing Officer, join executive team LivePerson, Inc., a global leader in conversational AI, today announced the hiring of Monica Pool Knox as SVP, Chief People…
Read More...

Infosys Cobalt and LivePerson's Conversational Cloud and AI combine to help enterprises capture the full sales impact and cost savings from conversational experiences Infosys, a global leader in next-generation digital services and…
Read More...

New tool enables live agents to effortlessly optimize bots and upskill into AI roles LivePerson, Inc., a global leader in Conversational AI, announced the launch of AI Annotator™, a new tool automating brand-consumer conservations faster…
Read More...

Survey examines consumer attitudes toward conversational commerce 85% of consumers worldwide would like to message with brands, up from 65% last year 75% report they'd spend more with brands that offer messaging, up from 49% LivePerson,…
Read More...

Andrew Hamel, EVP, Operations and Emerging AI Businesses, and Shani Higgins, SVP, Global Partnerships, join executive team LivePerson, Inc., a global leader in Conversational AI, announced the hiring of Andrew Hamel as EVP, Operations and…
Read More...

LivePerson, Inc, a global leader in conversational solutions, announced the integration of Instagram messaging into its industry-leading Conversational Cloud platform, empowering brands to create meaningful messaging experiences with…
Read More...

New AI-powered solution lets brands understand every corner of contact center performance, compare to industry benchmarks for the first time, and improve key metrics LivePerson, Inc., a global leader in Conversational AI, today announced…
Read More...

Empowering brands to instantly understand and respond to customers with artificial intelligence, the Conversational Cloud is the world's most powerful conversational commerce and care platform LivePerson, Inc., a global leader in…
Read More...

COVID-19 concerns, employee sentiment around office health and safety, and know-how on remote work operations is driving innovation around the future of work LivePerson, Inc., a global leader in conversational solutions, announced its…
Read More...

Brands Can Take Advantage of New Entry Points to Rich, Asynchronous Messaging Experiences That Customers Prefer to Traditional Phone Calls and Waiting on Hold LivePerson, In. , a global leader in conversational solutions, announced it…
Read More...

Video Chat and CoBrowse, Powered by LivePerson, to Help Dealers to Replicate In-Store Buying Experience From Home Dealer.com today announced the launch of two all-new Digital Retailing capabilities, Video Chat and CoBrowse, to help…
Read More...

Achieved "differentiated" rating among all reviewed vendors in six categories LivePerson, Inc., a global leader in conversational solutions, has been named a Leader in the Forrester Research, Inc. April 2020 report, The Forrester New…
Read More...