Marchex, a leading conversational analytics company that connects the voice of the customer to your business, released a new report …
Marchex Launches Marchex Stream, Unlocking Transformative Conversational Analytics Capabilities for Businesses
Cloud-Based Conversational Data Platform Supports Real-Time Analytics, Signals and Internal and External Application Development Marchex, a leading provider of call …
Marchex Launches Real-Time Sales Rescue Solution for Businesses
Marchex Sales Rescue Enables Businesses to Increase Revenue and Improve Customer Experience by Systematically Recovering Missed Opportunities as They Happen …
Marchex’s AI-Powered Speech Analytics Sets New Standard, Approaches Human Levels of Accuracy in Consumer to Business Conversations
Driven by Investments in Data Science and Deep Learning Technology, Marchex Delivers Best-In-Category Insights on Customer Conversations Marchex, a leading …
Poor Call Handling Results in Lost Sales Opportunities and Negative Customer Experiences
Marchex Institute Study Finds Hotel and Cruise Industries Lose Significant Volume of Customers Due to Poor Call Handling Call analytics …
TechBytes with Erin Murphy, Analytics Manager, Marchex
Erin Murphy Analytics Manager, Marchex Call analytics for sales is a powerful tool from a modern context. For companies looking …
Marchex Institute Study Reveals Conversation Trends Across America
Marchex Provides AI-Powered Speech Analytics Technology Not Only Automates Tasks like Call Transcription But Allows Businesses to Do a More …
Trends in Marketing Technology Budgets Could Impact Data Quality and Hygiene
Part One of The Predictions Series for 2018 Covers Futuristic Insights on Marketing Budgets, Data Management, and Data Quality and …
Is Your Business Prepared for Cyber Monday?
Marchex Research says Call Volumes On Cyber Monday Increased By 16% on average in 2016, but Businesses Were Unprepared To …
Marchex Announces Accuracy Enhancements to Best-in-Class Conversation Analytics
Improves Components Of Speech Analytics Accuracy By Nearly 15%, Providing Actionable Insights From Phone Conversations Between Consumers And Brands Marchex, …
Your Best Customers are Calling: New Industry Survey Reveals Impactful Way for Marketers to Move the Needle and Drive Revenue
Marchex, a leading provider of call analytics that drive, measure, and convert callers into customers, announced today the results of …
Marchex Launches Audience Targeting for Social and Display
Marchex, a mobile advertising analytics company, announced the launch of Marchex Audience Targeting, a new solution that leverages call data …
Marchex Opens Up Search Essentials; Democratizes Paid Search on the Web
Search Essentials enables marketers to enhance results from their paid search strategies Leading mobile advertising analytics company, Marchex has opened …
Marchex Speech Analytics Sets Industry Standard in Customer to Business Call Analytics
Marchex, a mobile advertising analytics company, today announced the results of a product test, independently verified, of its recently launched …
Marchex Launches New Speech Analytics Product, Providing Actionable Intelligence from Within the Phone Call
Marchex , a mobile advertising analytics company, today announced the launch of Marchex Speech Analytics, a new solution that enables …