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Mark Gally

Zaius Begins Era of Service-Led Retail

Zaius B2C CRM Assists Zendesk-Powered Service Reps with an Augmented View of a Customer Including Interaction History, Predictions, and Personalized Product Recommendations At the Zendesk Showcase Zaius introduced Zaius for Service, a new product tailored for online retail service teams to gain full visibility of a customer's information, behaviors, and needs. Powered by Zendesk Sunshine and Zaius' proprietary customer data stitching and data science technology, service teams can now access the same customer insights and…

Zaius Appoints Chief Marketing Officer, VPs of Product, Industry Strategy, and Customer Success

Kyle Flaherty, Go-To-Market and Branding Leader, Joins Zaius as CMO to Accelerate Growth and Amplify One of the Hottest Brands in Martech Zaius, the world's leading B2C CRM, announced four new executive hires to further accelerate growth and the company's clear leadership in the MarTech industry. Joining the Zaius leadership team are Kyle Flaherty, CMO, Greg Cypes, VP of Product, Rick Kenney, VP of Industry Strategy and Dan McNamara, VP of Customer Success. "We're thrilled to have such world-class leaders join the…

Zaius Study Reveals 40% Retail Marketers are Overlooking Omnichannel This Holiday Season

86 Percent Fail To Engage Customers At Every Purchase Location Zaius, the leading B2C CRM that delivers real-time, cross-channel marketing automation and attribution built on a single customer view, announced the release of its 2017 Holiday Marketing Report, highlighting what’s on hundreds of retail marketers’ minds as the holiday season approaches. The study helps ecommerce and retail companies understand which marketing priorities and distribution strategies to focus on during one of the busiest and potentially most…