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Medallia Experience Cloud

ShotSpotter Chooses Medallia For Experience Management

Medallia, Inc. , the global leader in experience management, today announced that ShotSpotter has selected Medallia as its experience management platform of choice. Marketing Technology News: Microsoft Signs a 5-Year Deal with The Coca-Cola Company To Transform Global Engagement And Experiences Medallia  is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers,…

Wynn Las Vegas Expands CX Program With Medallia to Include Convention Feedback

Medallia, Inc., the global leader in experience management announced that Wynn Las Vegas, a Medallia customer for five years currently experiencing the highest NPS scores in the resort’s history, has expanded its customer experience program to its convention business. The Forbes Travel Guide Five-Star resort will debut a 430,000-square-foot convention space expansion in February 2020 and is looking to Medallia to facilitate feedback from all conventions, meetings, events and catering clients to gain actionable insights to…

CommScope Utilizes Medallia for Real-Time Insights to Power Great Experiences

Medallia, Inc., the global leader in experience management announced that CommScope, a global leader in infrastructure solutions for communications networks, has implemented Medallia Experience Cloud to analyze and act on customer and employee experiences across journeys in real-time. CommScope’s program is part of its overall digital transformation initiative to support customers. “Medallia helps us understand where to prioritize our efforts based on the customer and business impact. This customer-centric approach is…

Medallia Announces Launch of Initial Public Offering

Medallia, Inc. ("Medallia") announced the launch of its initial public offering of 14,500,000 shares of common stock. Medallia is offering 13,325,000 shares and selling stockholders are offering 1,175,000 shares. The underwriters will have a 30-day option to buy an additional 1,585,000 shares of common stock from Medallia and an additional 590,000 shares of common stock from the selling stockholders at the initial public offering price, less underwriting discounts and commissions. Medallia has been approved to list its…

Red Roof Chooses Medallia to Transform its Customer Experience and Drive Retention

Medallia to Provide Experience Management Technology and Expertise for all Four Red Roof Brands Medallia, Inc., the global leader in experience management, has announced that Red Roof, the award-winning leader in the lodging industry, has selected Medallia to power its experience management program to take advantage of real time feedback capabilities and seamless insights across channels. Utilizing Medallia Experience Cloud, Red Roof will receive a detailed experience profile of each guest across their journey that…

Medallia Announces AI-Powered Innovations to Fuel Digital Transformation

The World's Leading Customer Experience Management Platform Delivers Breakthrough Innovations, Bringing Personalized, Transformative Experiences to Every Customer Medallia, Inc., the global leader in experience management, announced several new innovations to its Medallia Experience Cloud platform, including new offerings powered by Medallia's Experience Data Platform and Medallia Athena. During Experience, Medallia's premier global customer conference, Medallia also unveiled the launch of Medallia Xchange, an online…