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Mike Webster

Iconic South African Retailer Boosts Agility with Oracle

Retail Powerhouse Cape Union Mart International Goes to the Cloud to Accelerate Growth Outdoor and Fashion retailer and manufacturer, Cape Union Mart International Pty Ltd, Inc. has selected Oracle to modernize its retail operations. With the Oracle Retail Cloud, the company plans to fuel growth across all sales channels with better inventory visibility and more sophisticated merchandise assortments that keep shoppers coming back for more. “This is a complex project, touching virtually every part of our business. The…

Retailers and Customers Don’t See Eye to Eye on Returns or In-Store Experiences

Brands Also Seen as Missing the Mark on Shipping and Convenience, Leaving Opportunity on the Table, According to Oracle Retail Global Survey Drones and Driverless Cars Would Be "Awesome" If They Speed Deliveries, Consumers Say Retailers are not meeting customer expectations, and in many cases are missing on the fundamentals, according to a new 15,800 respondent global consumer study by Oracle Retail. Case in point, the two sides dramatically disagree on how easy it is to return purchases. While 57 percent of the 210…