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SaaS Unicorn Freshworks Acquires Design Collaboration Tool CanvasFlip

SaaS unicorn Freshworks has acquired Bengaluru-based design collaboration tool CanvasFlip in a cash and equity deal. Post-acquisition, CanvasFlip’s website feedback management tool, Visual Inspector, will continue to be available in Chrome Webstore. However, its prototyping and collaboration solutions will be discontinued. CanvasFlip was founded by Vipul Misra and Manish Jha in 2015. The company built various products to enable easy collaboration between product designers, developers, and product managers. The company…

Freshworks Acquires Natero, a Leader in Customer Success Cloud Software

Acquisition Makes Freshworks the Industry's First Customer Engagement Platform to Seamlessly Connect Every Customer Touchpoint from First Web Visit to Latest Invoice Freshworks Inc., a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The acquisition gives Freshworks a SaaS platform that unifies marketing, sales, support and, now, customer success. With Natero's AI/ML-powered technology, the Freshworks platform puts actionable…