Browsing Tag

Natural Language Processing

Knowi Releases Natural Language BI 2.0 and Brings Augmented Analytics to Anyone

Knowi Augmented Analytics Combine BI, AI, and NLP to Create the Intelligence Needed for Anyone to Make Data-Driven Decisions Knowi, a leader in Augmented Analytics for modern data, announced the latest release of Natural Language BI 2.0 to empower anyone with powerful Google search-like self-service analytics on any data. As an augmented analytics platform, Knowi allows anyone from technical users, to Data Scientists, to business users to access the intelligence they need to make decisions. It combines AI and Natural…

SetSail Introduces Machine Learning-Powered Incentives to Enhance Sales Behavior and Accelerate Performance

Wing Venture Capital Invests in Company to Accelerate the Evolution of Sales Incentives SetSail, provider of machine learning-powered incentives for sales teams, came out of stealth and announced the launch of the industry’s first true-progress incentives platform, which unlocks sales teams’ potential by rewarding what matters. Founded in February 2018, SetSail is backed by Wing Venture Capital, a leading early-stage venture capital firm focused on technology for business. SetSail was created to solve the behavioral…

Prison Inmates to Develop NLP for B2B Sales

Vainu is Collaborating with Finnish Criminal Sanctions Agency on First Launch AI is becoming mainstream all over — now it is in Finnish prisons. Nordic software company Vainu has started a collaboration with the Finnish Criminal Sanctions Agency to develop its Natural Language Processing (NLP) capabilities. The project will provide Vainu's customers with better company information for their sales, and offers incarcerated people opportunities to learn important skills for their professional life after prison. Vainu is a…

Calabrio Releases Its Latest Analytics-Fueled Customer Experience Intelligence Suite

Transformational Redesign and Embedded Analytics Puts AI-Driven Insights and Unique KPIs at the Fingertips of Users Calabrio, the customer experience intelligence company, introduced a new version of its Calabrio ONE suite at Enterprise Connect in Orlando, Florida. Calabrio ONE version 11 reimagines the workforce optimization (WFO) user experience, allowing business users of all backgrounds to intuitively consume and act upon data with less effort and more precision by embedding analytics and business-driven visual…

SAS Announces $1 Billion Investment in AI

Commitment Includes New Advanced AI Technologies and Solutions & AI Accelerator Program Offering Skills and Support SAS, driving the future of analytics, is investing $1 billion in AI over the next three years through software innovation, education, expert services and more. The commitment builds on SAS’ already strong foundation in AI which includes advanced analytics, machine learning, deep learning, natural language processing (NLP) and computer vision. Educational programs and expert services will equip business…

New Virtual Human Technology from Talespin Leverages VR and AI for Teaching ‘Soft Skills’

First Platform Demo Simulates HR Use Case, Tasks Trainees with Firing Virtual Character "Barry" Talespin, the leading developer of enterprise XR solutions, announced its new virtual human technology, a virtual reality soft skills training tool powered by artificial intelligence. The software empowers organizations to significantly improve employee learning and development, particularly when it comes to training interpersonal and leadership skills like communication, negotiating and conflict resolution. Leadership and…

Ace Metrix Releases Standout Super Bowl LIII Ads

Based on Emotional Impact from Consumer Generated Data Ace Metrix, the leader in measuring the impact of video advertising, released its lists of Super Bowl ads that stood out to viewers based on emotional impact. Results are generated from consumer data, where each ad is rated by more than 500 real world viewers all across the country. @Ace_Metrix releases lists for standout Super Bowl LIII ads based on emotional impact from consumer generated data “The day after the Super Bowl seemingly everyone wants to put out a…

AVIOS Launches Conversational Interaction Conference

Companies Are Increasingly Using AI Tools That Deal with Human Language Dealing with human language automatically – "natural language processing" (NLP, which can interpret text or speech) – is evident in products such as Amazon's Alexa or Google Assistant. But that's the tip of the iceberg. NLP can be used by companies to deal with customers or employees in natural language that simplifies interactions, overcoming the limitations of the Graphical User Interface on mobile devices, the the frustration of a long series of…

What a Growth-Focused MarTech Acquisition Looks Like?

  Recently, Mynewsdek had acquired Mention to further strengthen brand value in Martech. We spoke to Mattias Malmstrom, CEO at Mynewsdesk and Matthieu Vaxelaire, CEO, Mention to further know about their joint plans to accelerate into Marketing Technology space. How did you plan the MarTech acquisition? What do your product and overall business roadmap look like for Marketing Technology customers? Mattias: Mynewsdesk is a European / Nordic market leader in PR workflow SaaS. The MarTech acquisition of Mention was not an…

Interview with Shubham Goel, Co-Founder, Affinity

"CRMs should be able to go from being systems of record to actual prescriptive platforms where they’re helping the sales rep throughout their days on which deals to reach out to, where the ball is being dropped."Tell us about your journey into technology. What made you co-start Affinity? My co-founder and I were studying at Stanford and spent a summer at an incubator when we discovered the problems that made us start the company. It was fairly serendipitous: we were just looking to better understand what people across…

New Progressive Attention AI from Voicera Mimics Human Brain to Radically Improve Automated Conversational Understanding at Work

Dual System AI and NLP Platform Processes Conversational Data to Identify Importance and Relevance, Increases Accuracy in Transcription and Highlighting vs. Industry Benchmarks After months of research and development, Voicera is officially launching its foundational innovation for Progressive Attention AI that powers its in-meeting assistant, Eva.  Progressive Attention AI accurately mimics human-level attentiveness by extracting the most valuable moments from a meeting and applying progressively higher computational…

SmartBotHub Announces Release of SmartBotHub Conversational Platform 2.0

 The Most Recent Smartbothub 2.0 Release Brings to the Market an Even Richer Set of Features for Creating Best in Class Digital Conversation Experiences SmartBotHub, an industry leading Conversational Platform company with global sales, distribution and operations announces the release of SmartBotHub 2.0. “Since our launch of the SmartBotHub platform in 2016 we have enjoyed world-wide interest from customers of all industry segments in the power of digital conversation in transforming how businesses engage with their…

3 Ways Analytics Tools Drive CX Transformation

Advanced data analytics tools can help businesses uncover business-critical insights and gain a competitive edge. As customer experience analytics matures, it is becoming increasingly predictive and focused on personalization. A sophisticated data analytics tool can make predictions, or generate recommendations based on information gathered, thus giving contact center agents and bots more background and context on each individual customer they are servicing. In addition, analytics plays a significant role in increasing…

The World Beyond Social Media

Only 10 years ago, social was considered the new frontier of digital advertising, but no longer. Banner ads have been proven to be the least trusted form of advertising, and Millennial users have conditioned themselves to ignore them on these platforms, glazing over the placements without absorbing the content in a state known as “digital ad fatigue.” Experienced social media users have even begun to recognize and disregard the sponsored posts that marketers insert directly into their news feeds. Branded content on social is…

Parse.ly Launches Currents, a New Way to Gauge the Attention of the Internet

Users of Currents Will Be Able to Uncover Attention Trends and Traffic Sources Parse.ly, the first internet attention platform, introduced Currents — a new way for anyone to explore the moments that matter to people. Existing trend and topic tracking falls short of measuring true attention, relying on proxies like social shares or online searches. Parse.ly built Currents on top of its network of the biggest media and content-driven sites with audiences viewing 850,000 articles each day. Users of Currents will be able to…

[24]7.ai Partners with Blue Prism to Deliver New AI-Enabled Automation Capabilities For Virtual Agents

Collaboration Offers Access to AI-powered Virtual Solutions that Improve Chatbot Efficiency and the Customer Experience 7.ai, a leader for intent-driven customer engagement solutions, announced that it is partnering with Blue Prism on a new joint offering that allows 7 AIVA customers to use Blue Prism's Digital Workforce to efficiently automate hard-to-access back and front office systems. By combining 7.ai AI-powered virtual agents/chatbots with Blue Prism's Digital Workforce, 7.ai users can automate processes faster,…

Comm100 Launches Next Generation AI-Powered Chatbot

Com100 Chatbot Is a Customer Engagement Solution that Also Adds Co-Browsing and Shopify Integration Features Comm100, a global provider of enterprise-grade digital customer conversation solutions, today announced the launch of its second-generation chatbot. This latest version is enhanced with AI capabilities to create an even more productive and natural experience for both chat visitors and agents. Read More: Convey Launches Platform to Replace Static Contacts with Live, Dynamic Connections Com100's AI-powered chatbot…

Unifi Software Announces New AI Capabilities to Its Data Platform

Unifi Now Automatically Discovers Similar Datasets and Auto-Recommends Search Queries Using AI and Advanced Natural Language Processing Unifi Software, a leader in providing a seamlessly integrated suite of self-service data tools, announced significant new advances to its data platform to make the process of cataloging data and discovering datasets even faster and easier for business users, data stewards and data analysts alike by extending its use of artificial intelligence (AI) and natural language processing (NLP).…

Soulmates.AI Launches Brand Trust Index to Scientifically Define Consumer Trust in Retail

Dedicated to Understanding Consumer Interests, Passions and Motivations, the Artificial Intelligence Company Now Helps Brands Measure and Build Consumer Trust In an era where advertising is considered broken and consumers prefer to dodge interruptive brand messages across platforms, it is increasingly getting difficult for companies to measure and maintain consumer trust. However, Amazon continues to be a game-changer. Where companies waste tens of billions of dollars on ineffective traditional advertising, in the latest…

Skorr, an AI-Based App, Unveiled for Social Media Marketers and Influencers

Skorr Empowers iPhone and Android Users with Fact-Based Insights into Their Social Media Influence and Overall Effectiveness Today, we witnessed the launch of the Skorr app on Apple iOS Store and Google Play. In an era of social media turbulence, Skorr, empowers individuals to take control of their social media presence. The Skorr app measures, monitors and verifies social media behavior to help individuals safely navigate social media channels and increase their influence and effectiveness. Developed to the highest…