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Natural Language Processing

Deep Learning to Be Key Driver for Expansion and Adoption of AI in Asia-Pacific, Says GlobalData

Deep learning, a subset of machine learning and artificial intelligence (AI), is predicted to provide formidable momentum for the adoption and growth of artificial intelligence in the Asia-Pacific (APAC) region. The next few years will see deep learning become part of main-stream deployments, bringing commendable changes to businesses in the region, says GlobalData, a leading data and analytics company. GlobalData estimates the APAC region to account for approximately 30% of the global AI platforms’ revenue (around…

dotCMS Expands Headless Commerce Capabilities with New API-Driven Integrations

As consumers embrace more channels and devices, from single-page applications to augmented reality apps to in-store digital signage, dotCMS is helping brands expand their shopping experience beyond the traditional website and mobile application dotCMS, the leading open-source Java CMS, has extended its headless CMS capabilities with headless commerce-focused features. As consumers embrace more channels and devices, from single page applications to augmented reality apps to in-store digital signage, commerce brands are…

Mobile CRM: Definitions and Industry Trends

A Mobile CRM is defined as a version of your CRM solution which can be accessed from a mobile device, smartphone, and tablet. Using CRM, you can access updated information about your customers and potential customers in real-time. All thanks to a mobile CRM app that helps your Sales-force work smarter and faster. With a mobile CRM application, you can update, synchronize and share information with all the departments in the company. With mobile CRM, you can access your business data on the go. In simple words, a mobile…

New Partnership Expands Data-Centric Portfolio

BIS, creator of Grooper, the leading software platform for discovering and transforming unstructured data into actionable information, announces a partnership with ImageNet Consulting, Inc., a top ten nationwide Laserfiche provider. This partnership was formed to add data integration to intelligent document workflows. Marketing Technology News: ZypMedia Expands Product and Engineering Leadership Team Intelligent Document Classification and Data Integration The enterprise content services market now has a new…

How BERT Will Affect SEOs in 2020

Whether just beginning to learn about SEO or you're an active professional, it’s not difficult to see that the industry changes quickly. And one of the current shifts we’re witnessing is a lot of commotion on BERT. No, I’m not talking about the iconic Sesame Street character (though they might be happy about the search increase). I mean Bidirectional Encoder Representations from Transformers (BERT). So if you are curious to learn a little bit more about BERT, or how to explain it to clients, then read on for a quick recap…

How Voice is Enhancing Service Across Industries

Have you ever had a written message misinterpreted? Sent a text your spouse took one way when it was meant in completely another? Had an employee misunderstand a task and spend a week barking up the wrong tree? Or maybe a friend never saw your e-mail and you had to fly solo to the concert you just won tickets to? The convenience of e-mail, text messaging, G-chat, WhatsApp and every other communication app is undoubtedly a miracle of modern technology. We can connect with anyone, anywhere, any time. But too often, it means…

4 Evolving Technologies That Are Empowering Chatbots

Chatbots are already transforming industries across the board—and they’re only going to become more impactful as technology evolves. A chatbot is a piece of software that can communicate with users in a back-and-forth, conversational way. All kinds of different businesses and organizations are starting to use them because they can: Automate and scale routine support functions Provide education and information in a friendly, digestible style Guide shoppers to boost e-commerce sales Generate and qualify leads…

AI for Voice Transcription: Is It Here to Last?

AI is one of the driving forces behind what The World Economic Forum called “The Fourth Industrial Revolution”. Developments in this area are expected to help us further automate our workflows and simplify our daily tasks, making everything from our food production chains to management and even medical procedures, far more effective and agile. And, according to PwC, AI is expected to add up to 15.6 trillion dollars to the world economy by 2030. AI is getting smarter faster than ever, with established players, such as…

How AI-Powered Content Generation Software Solves Five Common Business Pains

The advances you hear about most when it comes to AI are the technologies once discussed in science fiction novels: nanobots that root disease out of the body; cars that navigate relentless traffic better than a human driver; scanners that detect potential skin cancer as well as a dermatologist. What you don’t hear about nearly as much, however, are the myriad ways that technologies powered by AI are transforming routine processes and common frustrations, and helping businesses handle mundane tasks so employees can focus on…

How Conversational AI will Boost the 2020s Economy

It’s a question being increasingly explored in classrooms, newsrooms, boardrooms and living rooms. How will Artificial Intelligence impact the future of work and commerce? There is certainly no shortage of statistics or speculation on the subject. But perhaps someone should ask Alexa. Smart speakers and intelligent virtual assistants have already had a significant impact on consumer culture, driving a preference for screenless, more natural interactions with brands. The latest research shows that Voice-driven self-service…

How Artificial Intelligence Can Transform Influencer Marketing

Power of AI Influencer Marketing is the newest breakthrough to have shaken up the Digital Marketing landscape. Once an experimental channel, it has grown exponentially over the past few years – up to $6.5 billion this year and projected to rise to up to $10 billion by 2020. Now a mainstay of Marketing organizations, the key success factor is figuring out how to get the most from it. Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) are revolutionizing the way brands conduct…

How to Motivate Your Service Organization for Customer Success

According to a customer experience report published by NewVoiceMedia, US companies lose more than $62 billion annually due to poor customer service. Another study by American Express stated that 42 percent of consumers mentioned that they would visit a place if an acquaintance says good things about the service. All these facts establish with much conviction that the importance of customer experience is something that is never stressed enough. Even if you do not go by the facts, think of a simple example. What do you do…

Serviceaide Introduces Voice Recognition to Its Multi-Channel, AI-Powered Luma Virtual Agent for Service Management

Voice Extends the Power of Luma Virtual Agent to Seamlessly Engage End-Users and Customers Across Their Channels of Choice to Deliver Automated 24×7 Service and Support Serviceaide, Inc., a global provider of enterprise service management solutions, announced Luma IVR, a new interactive voice recognition capability that allows companies to turn their PBX or IVR systems into intelligent virtual agents that simplify and automate the resolution of service requests from customers and enterprise end-users. Luma IVR extends…

SAIC and Sinequa Align to Deliver an Intelligent Search Experience to NASA Marshall Space Flight Center SAIC and Sinequa Align to Deliver…

Sinequa’s intelligent search platform will empower NASA Marshall Space Flight Center to explore NASA’s Information Galaxies Science Applications International Corp. and Sinequa, a leader in AI-powered search and analytics, are working together to deliver an intelligent search experience with Sinequa’s advanced natural language processing and machine learning technologies for NASA’s global information access capability at the Marshall Space Flight Center in Huntsville, Alabama. SAIC, recently awarded a contract to…

S&P Global Market Intelligence launches Textual Data Analytics through Xpressfeed

Sentiment Scores and Behavioral Metrics from Textual Data Analytics Offer Alternative Data-Sets to Make Informed Investment Decisions S&P Global Market Intelligence announced the launch of Textual Data Analytics (TDA), a sophisticated new data offering which applies Natural Language Processing to generate sentiment scores and behavioral metrics based on company transcripts. TDA makes it possible for businesses and investors to incorporate more qualitative measures of company performance into their investment…

Appen Training Data Solution Unveils Feature Enhancements to Accelerate Customers’ AI Initiatives

Humans and Technology Working Together Enable Better AI Results Appen Limited, the leading provider of datasets used by companies and governments to train AI systems quickly and at scale, introduced feature updates for its AI training data solution designed to accelerate customers' artificial intelligence initiatives. The Appen platform – already the most comprehensive solution for collecting and labeling images, text, speech, audio, and video – combines Figure Eight's machine learning (ML)-enabled annotation tools and…

Nowigence Launches Game-Changing Artificial Intelligence Platform

New Platform Can Improve Sales Quota Achievement by over 20% Nowigence CEO Anoop Bhatia announced the release of Pluaris capable of extracting relevant content from various sources used in your day-to-day work and organizing, storing, and delivering tailored intelligence as per your preferences in ready-to-use formats. Nowigence is an up and coming SaaS company that utilizes Natural Language Processing (NLP) and Machine Learning to automatically extract and synthesize sales intelligence from both unstructured and…

AI in Documents: Where AI Makes the Most Impact in Business

We are witnessing unprecedented change in the way companies do business. Companies are finding new and imaginative ways to improve their business and customer interactions by employing transformative digital technologies. It’s how digital startups turned into industry behemoths such as Airbnb, Uber and Venmo. However, for established companies transitioning from old models of doing business to new ways fueled by innovative technologies is challenging for enterprise organizations. Replacing older legacy systems and…

CognitiveScale Expands Relationship with Microsoft through Deeper Product Integration

CognitiveScale Inc., an Enterprise AI software pioneer, has expanded its strategic relationship with Microsoft to further accelerate adoption of CognitiveScale’s Cortex software amongst businesses using Microsoft Azure. Today, enterprises spend weeks deploying AI platforms and building intelligent business processes in their cloud or data center environments. As a result, AI projects take a long time to get started and deliver value. Built on open and extensible specifications, Cortex simplifies the design, development,…

Lionbridge Launches Lionbridge AI, Extends Leadership Position in AI Data Training Services

Lionbridge, the world's most trusted globalization partner, is pleased to announce the launch of Lionbridge AI. Marrying the market-leading human-annotated AI training data services and linguistic capabilities of Lionbridge, formerly known as Machine Intelligence, with the data training platform and marketplace of recently-acquired Gengo, Lionbridge AI provides a suite of capabilities and services that meets the end-to-end needs of companies building the next generation of machine learning and artificial intelligence (AI)…