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NorthStar Home

Protect from Home: NorthStar Home Goes to Remote Customer Engagement with 8×8

Leading Home Security and Automation Company Shifts Contact Center Agents to Work From Home Using 8x8 8x8, Inc., a leading integrated cloud communications platform, announced NorthStar Home, one of the most trusted names in home security and automation in North America, deployed the 8x8 X Series cloud communications and contact center solution to enable its contact center agents and employees to work remote in support of more than 60,000 customers nationwide. NorthStar Home, founded in 2000, is consistently reviewed as…

Global Customer Adoption Accelerating for 8×8 Contact Center Solution

8x8, Inc., a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide, announced accelerating momentum for its 8x8 Contact Center solution with two new customer wins, demonstrating that companies across the globe are embracing a complete cloud solution for contact center integrated with unified communications (UC). “In a competitive market like ours, you really need a joined-up solution - not an appointment system. Everyone in our team needs to understand where the…