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The Office of Experience Shares New Model for Brands at Service Design Week

Executive Director Matt Herlihy Delivers Keynote on Bridging Gap between Promise and Delivery Disruption is the theme of Service Design Week this year – and hundreds of experts will convene in Chicago this week to examine how brands can use design to transform and improve customer experiences across all industries. The Office of Experience (OX) is thrilled to be part of this group of forward-focused experts speaking at the conference and will share its unique approach to service design that delivers value for brands in…