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Payfone

Payfone’s $100 Million Funding: Customer Identification Software Matches Steps with New Omnichannel CX Benchmarks

Payfone Declares Latest Investment Will Accelerate Privacy-First Customer Identification Management Platform with Strategic Acquisitions Phone intelligence is undergoing a massive transformation as brands and omnichannel marketing platforms aim to deliver a smooth parallel customer experience. The Customer Experience goals can’t be fully verified without authenticating the user identity and thus prevent fraud. Therefore, CX is complete only when integrated alongside identity verification and authentication analytics…

Payfone Launches Platform to Help Retailers Enable Better Customer Experience

Payfone, the world's leading digital identity authentication network, recently announced the launch of its Instant Experiences for Retail platform at the Shoptalk 2018 retail and ecommerce conference in Las Vegas, Nevada. The first-of-its-kind application programming interface (API)-based authentication platform helps retailers in three key areas: Instant account creation and increased guest checkout conversions: Decrease shopping cart abandonment and allow customers to instantly and securely create new accounts by…

Payfone Raises $23 Million to Continue Expansion of Worldwide Digital Identity Authentication Network

Synchrony Financial and MassMutual Ventures Throw Strength Behind Payfone's Leading-edge Technology; Investment Will Bolster Payfone's Initiatives in the Retail, Insurance, and Healthcare Sectors Payfone, the world's leading digital identity authentication network, announced that it has raised $23 million to expand its user experience-enhancing cybersecurity services in the retail, insurance, and healthcare sectors. The funding round was led by an institutional investor with participation by premier consumer financial…