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Personalized Relevance

GroupBy Included in Gartner’s Market Guide for Digital Commerce Search

GroupBy Inc., a leading provider of relevancy-focused eCommerce solutions, announced the company’s inclusion in Gartner’s Market Guide for Digital Commerce Search, published on Feb. 25, 2019. The guide analyzes the eCommerce search market to support those looking for products or services that can support related customer experience initiatives. Gartner estimates that “by 2020, 30% of customer interactions with technology will be through ‘conversations’ with smart machines.” However, a lack of dialogue capability has…