Browsing Tag

PureCloud

Genesys Introduces Experience as a Service Enabling Organizations to Deliver True Personalization

MTS Staff Writer Jan 14, 2020 0

Rapid innovation, lightning-fast deployments and infinite scale solidifies Genesys Cloud as the world's leading public cloud contact center platform Genesys, the global leader in omnichannel customer experience and contact center…
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Technology

Genesys Taps Former Cisco, Microsoft and Skype Exec Tony Bates as CEO

PRNewswire May 7, 2019 0

Proven Growth-Oriented Chief Executive Takes the Reins of Global Customer Experience Leader to Further Expand Cloud Market Leadership Genesys, the global leader in omnichannel customer experience and contact center solutions, announced…
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AI/ML

Genesys to Showcase Customer Success Using Cloud, AI and Digital Channels at Enterprise Connect 2019

PRNewswire Mar 18, 2019 1

Genesys, the global leader in omnichannel customer experience and contact center solutions, is showcasing its cloud, artificial intelligence and digital engagement offerings with participation in panel discussions and partner demonstrations…
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