Browsing Tag

Ramin Vantamparast

Trustpilot Launches ‘Review Insights’ Providing Smarter Intelligence from Customer Feedback

AI and Machine Learning Give Deeper Insights Beyond Star Ratings, Allowing Businesses to Spend More Time on Improving and Innovating for Their Customers Trustpilot announced the launch of Review Insights. Created to help businesses gain deeper and smarter intelligence from their customer feedback, Review Insights uses Artificial Intelligence and machine learning technologies allowing businesses to understand the nuances of customer feedback beyond any given star rating. The new tool will initially be available in English…